Does my car need a replacement cambelt after 30k miles?

My local Volkswagen dealer emailed to advise that my 2012 Golf 2.0 TDI requires a replacement cambelt at a cost of £399.00. Having a mileage of just 31,000 is this necessary right now?

Dealer damaged my new car before delivery - can I ask for an alternative?

I bought a new car using finance and made a deposit. The day the car was supposed to be delivered, I received a call from the dealer as they noticed the windscreen was damaged and they cannot deliver it....

A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do?

I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...

Should the dealer pay to replace the faulty brakes on a used car I bought five months ago?

I purchased a 65-plate Skoda Octavia vRS 230 from Skoda Watford in November last year and while I love the car there's been a grinding sound when driving and braking since purchase. I had the car in for...

The engine in my Land Rover Discovery Sport has had to be replaced - should I be worried?

I purchased a new Land Rover Discovery sport 2.0 TD4 SE in January 2016. It went for its 1st service in March this year. The dealer said they had detected an engine noise (which I had not). They said that...

The air con has stopped working in a used car we bought two months ago - what are our rights?

My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...

How much would cigarette burns on upholstery knock down the sale price?

I'm selling a 2011 Peugeot 107 Urban. The average price was £2500 - £3500. How much would you expect a dealer to request a price decrease for two cigarette burns on the front seats? I have accepted £1900.

A dealer bought an old vehicle from me - do I have to refund him after he found rust?

I had an 18 year old campervan up for sale. A dealer inspected it and reduced his offer by £500 because of some bodywork rust, this was agreed. He bought it, then contacted me to say there was more rust...

I unknowingly bought a pre-registered car - what are my rights?

I bought a car two months ago and haven't received the registration document. I've contacted the DVLA and found out that they don't have my car details on their system. I contacted the dealer and was told...

I was mis-sold a Vauxhall Zafira Tourer - what do I do now?

I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...