A used car I bought three months ago suffered transmission failure - what are my rights?

I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third gear. The garage had a look at it and assured me...

A delivery moped hit my son's car - should the company that employ the rider pay for the damage?

My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...

My 10-year-old car was written off - should I buy it back from the insurer?

My 2007 Ford Mondeo was hit by contractors for British Gas while it was parked outside my house. Their excavation vehicle has dented the driver's door and badly scratched the rear passenger door. I've...

My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...

I'm faced with a huge bill for turbo issues with my diesel car - should it be repaired under warranty?

I have a 2015 Vauxhall Insignia. I’ve only had the car just over a year, but a couple of weeks ago it broke down with white smoke belting out the back of the exhaust. The car is now at Arnold Clark. I...

A garage did £2400 of unnecessary work to my car - can I claim this money back?

My 2004 Toyota Previa suffered loss of power in the snow. The AA got it to work enough to drive it to my dealer. Even though the AA driver told them about the fuel filter, the dealer ignored that and diagnosed...

A kid on a quad bike damaged my car - can I take the father to small claims court?

I was driving with my ten year old at around 10-15 mph (there are people who can vouch for this) when I heard a thud. When I got out it, I realised it was a child who had run into my car on a quad bike....

My insurer told me my car was being repaired but it's now a write off - what should I do?

I recently damaged the front end of my car, it was my own fault. My insurer verbally said, on three separate occasions, that the car has been authorised for repair and that it has not been written off....

An insurer-approved repairer botched work on our vehicle - what do we do now?

My son had his van broken into recently, the thief put a hole in the door and undid the lock through this. The van was fixed at a local garage through his insurance, but they didn't replace the lock, just...

The turbo on my 2014 Nissan Qashqai has failed - do you think Nissan will contribute to repair costs?

I have a 2014 Nissan Qashqai 1.5 DCi, which I have leased from new, driven sympathetically and had serviced at the correct intervals (the last service being in October 2017). The car has been very reliable,...