Ask Honest John

Most recently answered consumer rights act questions
A national dealership is only offering a 60-day warranty, I thought that by law the consumer was protected for longer. Who is right?
This week I did a straight swap for a car using my old car with a second hand car dealership. The in-dash CD player is not playing my CD which played in my old car. Also, the multi CD player in the glove...
My son bought a 2015 Ford Fiesta ST180 in March 2022, paying £11,000. He purchased it from our local main dealer. He was driving home one evening and was part way up a steep hill when suddenly the clutch...
I bought a car from a dealer a year ago and I've just found out its a Cat S. They didn't tell me this at the time I bought it. Where do I stand with this?
I bought a second hand minibus from a dealer and was told after they insisted I pay for it in full before collection that it wasn't ready as it had a couple of issues. These have dragged on for weeks,...
My car was advertised with service history but the garage cannot provide any evidence. I bought it from an approved garage. What are my rights? Should I be entitled to a discount or refund?
I bought my Volkswagen Touran from a used car dealer, only to discover that the rear brakes are 75 per cent worn, the rear discs are scored, the clutch pedal sticks down to the floor, one tyre is 15 years...
My niece just bought a 2005 Volkswagen Golf for £1000. After a week, it needs a new camshaft and clutch plate. This is her first car so she can take her driving test, but the seller doesn’t want to know....
I live in Scotland and sold a car privately to someone from England, the new owner later sent me a text to say it was running fine after he had done a few miles. He then put different wheels on and other...
I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.
 

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