I don't want my car written off

My car was recently driven into by a thrd party who admitted responsibility. The damage was minor; rear window and bumper. The car was sent to a garage to be assessed, and an estimate of £1300 made for...

Insurance - cash in lieu of repairs

I was involved in an accident last weekend, when the car behind's brakes failed and ploughed into the back of me. The other party has accepted full liability (and is fully insured) and my insurance company...

Credit hire after an accident

I was recently involved in a accident that was not my fault and the other party has admitted liability. My car is now going to be written off as it is uneconomical to repair. I've been told the hire car...

My car was damaged in my work car park

Two months ago I purchased a brand new Ford Fiesta. Last week, whilst my car was parked in my work car park, another colleague drove into it and damaged my rear bumper (taking off roughly an inch of...

How can I compel my insurance company to refund me after their mismanagement of my accident?

I have a major problem with my insurance company following a "no fault" accident in October 2010. The company's mismanagement of the incident has left me significantly out of pocket. My formal complaint...

A third party wants to involve his insurance company following a minor accident - where do I stand?

I recently had an accident where I was reversing out of a parking space and, as I did so, another driver reversed across my path and we collided. There was damage to his passenger side rear panel and initially...

Can single people add others to their insurance policy as named drivers?

Are there any situations where singles could reduce car insurance by adding other named drivers to our policies, such as brothers, sisters etc? If not possible, isn't this action just a bit 'spousist'?...

Can you recommend a reliable, genuine car insurance company?

I am about to renew the insurance for my 2002 Rover 75 2.0 CDT. Having read in your column about various tales of hire car scams, accident management companies etc. jumping on the bandwagon of innocent...

Car insurance excess

I am wondering, in the event of a car accident, i.e. if I went into someone and they claimed on my insurance, would it be me who pays the excess or them? Also, what about no claims bonuses? If someone...

Who's at fault

I was involved in a shunt last week in a motorway services car park. I believe the other driver to be at fault and they appeared to agree at the scene, however now that I have contacted the insurance...