Ask Honest John

Most recently answered rejecting a car questions
We are in the process of buying a 2014 Chrysler Grand Voyager. The car is an ex-demonstrator, advertised at 321 miles, at £29,990 from our local Chrysler dealer. We need this car for my disabled daughter....
I bought a 2009 Mitsubishi Outlander from a main dealer 14 months ago. Since then it has needed two clutches and a gearbox. The clutch failure is caused by crankshaft oil seal failing and contaminating...
My brand new Mercedes-Benz E300 has suffered a number of faults with the hybrid system, braking down within three days of delivery. The car has been at the dealer for three weeks and I have been told it...
Do I have a right to reject a used car that was bought under a PCP agreement?
Approximately 3 weeks ago I purchased an 8 month old Audi car from an Audi main dealer. I have now discovered from the V5C issued by the DVLA that the car's previous owner was a driving school. I am no...
I saw a 15 month old Citroen C3 Picasso advertised by a main dealer. I asked all the right questions as I wanted to avoid buying a car which had been used by a car hire firm or had been in an accident....
I had a brand new Audi Q3 (2.0 TFSI, manual) delivered in January. Since then, it has had a new gearbox at 1000 miles due to a stiff gearstick and the discovery of swarf in the gearbox. And now last week...
Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they provided them after a number of requests; however,...
We have just purchased a new Vauxhall Meriva. Prior to purchasing it we asked about it being the new facelift model (since Oct 2013) rather than the pre-facelift model (2010 to 2013). We were told that...
I purchased a 2006 Peugeot 207 at the end of January. I was mislead as to its mileage when emailing them and discovered it had done more when test driving it. The car had various signs of wear, but these...
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer