Most recently answered insurance claims questions
How much is my premium likely to go up following a minor at-fault bump?
My friend returned to his car to find a note saying he had damaged another car in supermarket car park. This was not true, there was no incident. He now finds his premium has gone up as he reported an...
My son drove into the back of another car a week ago, completely his fault. He has fully comprehensive insurance and his car has a smashed headlight, broken bumper and damaged radiator. The other car...
While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...
A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...
How do rental car companies deal with the thousands of US tourists who drive on UK roads if insurance is so expensive?
My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...
My Ford Ka+ suffered a broken driver's door window nearly two weeks ago, presumably at the hands of vandals. My insurer uses AutoGlass to cover glass repair and replacement, but AutoGlass tell me they...
I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...
I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...
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