What recourse do I have for a fraudulent service history?

I have just privately bought an Audi A4. One reason for buying was service book check-boxes ticked and stamped by main dealer, including toothed belt at 50,000 miles. Upon checking with main dealer they...

Does the dealer have a responsibility to fix the warped discs on my newly bought Skoda Citigo?

I bought an 'Approved' Skoda Citigo two weeks ago from a local main dealer. The car has 29,000 miles on it and is still within the manufacturer's warranty period. The first time I drove it any distance...

A trader won't compensate me for missing extras - do I have legal recourse?

My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...

The paintwork on my Mercedes-Benz SLK is lifting - should the dealer offer a FoC replacement car while it is resprayed?

I purchased a 2013 Mercedes-Benz SLK, in immaculate condition, last April from a main dealer for £20,250 with 8000 miles on the clock. The garage informed me in December that the vehicle needed a complete...

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty?

I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage to say this was happening, they said put it into...

Where can I gather evidence of the 2011 Volkswagen Scirocco engine failure?

I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen and that this is a well documented problem with...

Are Land Rover liable if their navigation update broke my Range Rover Evoque's navigation system?

I brought a Navigation update from the Land Rover website for my 2012 Range Rover Evoque. The update didn't work so Land Rover suggested I got a new USB stick from the Netherlands and let them install....

What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage?

In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...

What car checks are done by dealers?

Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car that is still on finance or has been written off?...