Is it the responsibility of our local dealer to recover our car if it breaks down?

Is it the responsibility of our local dealer to recover our car if it breaks down? Our two year old Fiat 500C suffered a power steering failure last week and the dealer has said it’s our reasonability...

Salesman failed to inform me about impending £500 service – what can I do?

I bought a used 2009 Volkswagen Golf a few months ago. The salesman who sold me the car failed to mention that, when the car turns four years old, it will need a new cam belt/water pump at a cost of £500....

How reliable are Ford EcoBoost engines?

My local garage is a Ford specialist, but not an authorised dealer. I am considering buying a new Focus/Fiesta/B-Max through this garage, but the owner is sceptical about the EcoBoost engine. The owner...

Faulty used car - can I demand a refund?

Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few months the car has been suffering from a number of...

Trading in an accident damaged car - Am I liable?

I have recently traded a 2005 Renault Clio for a Ford Focus from the same year. After a few days running the Focus I noticed that it is leaking oil and overheating. I have tried to return the car, but...

Extended warranty won't pay for gearbox failure - what can I do?

I bought a 2007 Toyota Auris last year from an approved dealer, with extended warranty. I’ve recently had some mechanical issues with the car and have been told by the Toyota dealer that it needs a new...

Court summons for parking fine I've already paid - what are my rights?

I have been sent a court summons relating to a parking fine; however, I am somewhat confused as I paid the fine three months ago. What are my legal rights in this situation?

Parking ticket at motorway services - Can I appeal?

I received a charge notice for being recorded as 'parked' in Norton Canes Services on the M6 toll for in excess of the permitted two hours. I am somewhat confused as I spent one hour at the petrol garage...

Warning Message - what can I do to get it fixed?

Bought a 2007 207 on finance in May. Already the garage has had to replace the thrust bearing. Today whilst sat in traffic the message 'brake system fault' appeared and then twenty minutes later, still...

Bought a car which broke down days later. Sale of goods act clarification

On the 21st of Sept 2013 I bought a Ford C-Max from a second hand dealer, explaining, that I drive about 30k a year for work and need a reliable car. I was also driving to Exeter on the Thursday for...