Most recently answered consumer rights questions

I bought a new Mercedes-Benz Sprinter from a Mercedes dealer in April 2016. It has a Euro5 engine so is liable to the ULEZ charge. I believe I have been sold it fraudulently as according to legislation...

What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?

I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....

I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found a fault with the car on the way home and took it...

If you buy a car privately which then breaks down after 76 miles and needs a new clutch and driveshaft, do you have any legal recourse against the seller?

I bought a vehicle from a dealer two and a half years ago. It has had the same mechanical issue four times and I have now discovered this is due to it being in a serious accident I am not aware of. What...

I bought a 2006 Alfa Romeo 147 with a mileage of about 100000 in October. About a week ago my car started to make a loud noise so I took it to a garage yesterday and was told that the whole front exhaust...

I purchased a new Jaguar XF Portfolio in September. Within the last ten weeks, the vehicle has been off road for just over four weeks due to a major software or hardware issue with no end date of fixing...

I bought a 1976 Triumph Stag with a Rover V8 from a private seller in October. Just 125 miles and 72 hours after leaving the seller, it suffered catastrophic engine failure. The engine needs replacing....

I have just found out that a car I bought from a dealer three years ago was actually written off as a Class D insurance claim in 2006. I wasn't told and wouldn't have bought it. What can I do?