We bought a car four months ago and now the alternator needs replacing - is the dealer who sold us the car liable?

My father-in-law bought a car four months ago and the alternator has gone. The garage are refusing to touch it saying it's wear and tear. Are they right

I bought a second-hand car that turned out to be faulty - what should I do?

In November last year, I bought a second-hand from a dealer in London. It had so many problems and I was told by Consumer Affairs I could reject it. I went through the Motor Ombudsman but no word yet from...

I bought a used car that broke down after three days - am I entitled to a refund?

I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called breakdown recovery who confirmed that an injector...

Does my car need a brake fluid change on its first service?

My car is due its first MoT and I'm taking it to an official dealer for a service and MoT. The MoT alone is £53 and on top of that they are adding a complete change of brake fluid as well as the service....

My car came with mixed tyre tread patterns but the dealer refuses to change them?

I bought an approved used BMW X5 that came with directional tyre treads at the front but asymmetric at the rear, all Dunlops. The BMW owner's handbook states 'incorrect tyre combinations will interfere...

I discovered a car I bought had a badly fitted replacement windscreen - should the dealer replace it?

I recently purchased a 2017 Peugeot 2008 from a main dealer. When I got the vehicle home I noticed a chip in the windscreen. I reported this immediately to them, they advised that I use my insurance and...

Can a dealer increase the advertised price of a used car?

We went to see a car at a garage priced at £7900. I arranged a test drive, only to find the dealer has increased the sale price to £8500. I have a photo of the car with the original price from six days...

Is the best time to buy a new car still the end of the month?

We're told we can negotiate a better deal on a new car towards the 'end of the month' when a salesman is keen, if not even desperate, to hit his/her target. But to do so successfully we must know when...

My Land Rover has considerable steering wheel vibration when stationary - is this normal?

My two-year-old Land Rover Discovery Sport (11000 miles) has considerable steering wheel vibration when stationary. The dealer says it's normal but it doesn’t feel right to me. Should I persevere with...

My friend was sold a clocked car - can she get a full refund?

In July 2018 my friend bought a 2004 Ford Focus with 77,916 miles on the clock. The trader's website states that they check that all mileages are genuine. In November I checked the MOT records and found...