Can I reject my new EV which refuses to charge?

I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...

Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...

The wrong car was supplied to me - what are my rights?

I signed contract for a Genesis GV70 Electric. On the day of collection I noticed the car had regular faux leather and not Nappa. The contract stated Nappa. They said don't worry will sort the right can...

How can I find my digital service record?

How can I trace the service record for my Skoda Kodiaq?

A car for sale is advertised as one owner but a vehicle check shows three - should I walk away?

I am buying a car from a car supermarket for a good price. I asked the salesperson how many owners it had and got an email stating one owner and full service history. I paid for a car check and it came...

My Ford has the same clutch issue reappearing as I approach the end of warranty. Any guidance?

I bought a 2018 Ford Galaxy powershift with 25,000 miles on the clock in January 2020. Within 6 months, a strange noise was coming from the front and the clutch felt as though it was slipping. It mainly...

I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next?

I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On the drive home, it was clear that between 1200 and...

Should a dealer fix a faulty car they sold me?

I bought a 2-year-old Toyota RAV4 hybrid with 3500 miles on the clock 14 days ago. I've only driven it 50 miles but I've noticed the backlight has a crack in it with mould growing inside. Should I ask...

Which Vauxhall dealer is taking over from Peter Vardy in in Scotland?

My Vauxhall dealer in Perth, Scotland (Peter Vardy) has parted company with Vauxhall and can no longer process warranty claims. Which dealer is taking over the Vauxhall franchise from Peter Vardy in Perth...

If I return a car bought online from a dealer, am I responsible for taking it back?

I believe that I'm covered under the Distance Selling Regulations in that I have paid a reservation fee to secure a vehicle. The dealer has arranged V5 change of owner, which I have received. The part-ex...