Garage couldn't remove the Lambda sensor and charged extra

While fitting a new lambda sensor to my Skoda Fabia last week, the threads broke, requiring a new section costing nearly £700. They wouldn't pay for it, even though it happened whilst in their care, despite my best efforts.

In the end they knocked a third off but I had to pay the rest and I'm far from happy about this. Is there anything I can do in the way of being reimbursed, given that I don't think I should've had to pay anything?

Asked on 22 March 2012 by JGMA

Answered by Honest John
Frequently it is impossible to extract a lambda problem from the exhaust manifold of a 12 year old car. Not the fault of the garage. Down to the age of the car, which is already 5 years past it's design life.
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