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• 
  You guest it 31 Jul 2010 (Ask HJ)
  I read recently of some drivers having difficulty in getting temporary car insurance cover for family members visiting from overseas. As my own insurer...
• Kia Rio - Recommendations for a small car for town driving 14 Jun 2012 (Forum)
  Hi folks, I am after some advice /recommendation for a small car for my wife to use for work which involves a lot of short trips in traffic/town, so after a reliable car with low mileage. From a budget perspective, my absolute maximum is £6000 and I have looked at used cars in this price range and Kia Rios seem good value for money as I can get 2010 reg cars for less than £6000 and the 7 year warranty seems good.
• Vauxhall Zafira - problams with 'Drive Vauxhall' 22 Feb 2014 (Forum)
  Since we picked this car up yesterday PM it has been making worrying noises. ie Thursday 20 Feb. There is only 30 days warranty on the vehicle is this normal? Any comments appreciated.  Tony.
• Toyota Avensis T3-x - Short block replacement 6 Aug 2011 (Forum)
  I have a Toyota Avensis T3-X 2004 which had a short block replacement because of the problem of using oil in July 2009 under warranty, (service in February of that year), In June 2011 the car suffered complete engine failure which seems to be down to timing chain failure and now needs a new engine.
• Ford Mondeo III (2000 - 2007) - Clutch snatching 13 Jan 2008 (Forum)
  (still got 2 months on the warranty!)
• Subaru Legacy 2.5 Head Gasket Failure 27 Feb 2005 (Forum)
  My 1998 Subaru Legacy (2.5lt quad-cam) has just been diagnosed with head-gasket failure and piston slap after only 60k - has any one else heard of this happening to what is supposed to be a very reliable car? This is looking to be rather expensive to sort out, and I do see that this is a known problem with this size engine (not sure if it is the same engine) in the US where the warranty for this type of failure has been extended.
• Corolla Service 28 May 2003 (Forum)
  Local dealer has quoted me £172 for the 20000 mile (2yrs) service on my older style corolla (Y reg). Car has only done 16000 miles in 2 years from new. As this is little more than oil/filter/brake fluid change I consider this a rip off. If I asked my local independent garage to do the service and use Toyota parts does anyone know how this will affect the warranty?
• 
  My used car is nothing but trouble 29 Jan 2013 (Ask HJ)
  I bought a car from a second hand car dealer at the end of September 2012. Since then it has developed numerous faults which I have had to take to a garage...
• 
  A dealer sold me a car that was damaged in an accident - is this legal? 15 Feb 2018 (Ask HJ)
  I purchased a used 2014 Audi A5 from a main Audi dealer eight months ago. The car has been leaking water into the boot where the electrics are, so I took...
• Dealer Servicing/Warranty ? 4 Sep 2003 (Forum)
  I continued to use the same place after the warranty ran out thinking that it was the best thing for my pride and joy. I am also at the stage in life now where I can't be bothered doing routine tasks on working vehicles myself.
• Mazda CX-5 - Out of shape tyres - 1 year old used car 14 Apr 2024 (Forum)
  I just bought a 1 year old CX-5 for £25K and picked it up 200 miles from where I live.  On the drive home I noticed a mild vibration at motorway...
• Use other party's insurer? 5 May 2006 (Forum)
  I would welcome a little advice, please. My car was rear-ended at the weekend, the other driver was OK about it and contacted his insurer. Due to the...
• 
  Is the Toyota Auris prone to faults? 1 Aug 2010 (Ask HJ)
  I've just had my Auris serviced at two years and 17,200 miles old. On collecting the car I was told that it needed a new steering column. The assistant...
• 
  I've been missold an accident-damaged, remapped car. What are my options? 20 Jun 2020 (Ask HJ)
  I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no...
• BMW X3 - Faulty car, dealer ignoring me 1 May 2024 (Forum)
  The car was sold to me with an RAC warranty and so I booked it in with an RAC recognised mechanic. I actually also realised that the MOT had run out (I think I may have been misled on the dates actually for that, but that's another story).
• Dealers fighting back against BER 22 Aug 2007 (Forum)
  to get authorisation from the manufacturer (MB was mentioned) to reset the indicator. Ostensibly this is to protect the car manuf. against warranty claims where a car has not been serviced promptly. Couple these moves with the introduction of 'coding' of virtually all electrical parts on the car and you can see that over the next few years technology is going to be used to give the dealers a manufacturers a stranglehold on servicing and repairs.
• 
  Why has the insurance for my triplets increased to £6000 now they've passed their driving tests? 21 Jan 2012 (Ask HJ)
  I recently forwarded you a quote to get my three 17-year-old triplets driving. I got a quotation of £1300 for a 2010 Toyota Auris with my daughter as the...
• 
  NOX what it seemed 25 Apr 2009 (Ask HJ)
  I wonder if you could reply to this snag we have, please. Two weeks ago we helped our son out to buy a used 2004/54 VW Golf 1.6FSI, 33,000 miles on the...
• Garages - am I being paranoid? 15 Mar 2005 (Forum)
  Wife phones me and says garage say the rear blade (a favourite in my experience)is knackered and so is the alternator belt (on a 2 yr old 25k car!)do we want them changed (at our cost, despite the car still being under warranty). Tell them no says I. I get back home and inspect the rear wiper blade and sure enough it is ripped to a length of approx one inch from the end.
• Advice Please... 21 Sep 2003 (Forum)
  Now what to do? The vehicle is covered under the manufacturers warranty and paintwork warranty and I WILL expect this to be honoured should any problems arise but my concerns are more deep rooted. I don't really want to change the car but am concerned that come re-sale this will affect the value.