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I claimed for an accident that was my fault on my policy - will this affect my wife's policy as I'm the named driver? 11 Sep 2018 (Ask HJ)
My car is insured with my wife as the named driver. I recently made a claim, which was my fault. My wife's car is insured with a different company than... -
I own a six year old diesel - what are the implications of the new MoT? 25 Jun 2018 (Ask HJ)
I own a 2012 Citroen C-Crosser 2.2 HDi Exclusive Auto. How will the new emissions test affect me? The car has been main dealer serviced from new and has... -
Car is wrongly listed on the insurance database - should I be worried? 16 Nov 2016 (Ask HJ)
I recently bought a used Volvo S60 R Design. The insurance database has it listed as an S60 R Design Premium, but it's just a standard R Design (with a... -
How do you challenge a DVLA mileage record on a car? 7 Nov 2016 (Ask HJ)
A recent check on my car's mileage record with HPI and Experian shows a discrepancy between mileage recorded at BMW approved services and the MOTs (DVLA... -
Brake System replacement 21 Oct 2016 (Ask HJ)
We have had the i10 from new. Serviced by main dealer for first three years and this year by a reputable local garage. The Master cylinder has failed,... -
Fiesta Ecoboost Clutch Problems 30 Sep 2016 (Ask HJ)
I bought a 1.0 Ecoboost new in 2014. Within 1200 miles I twice reported clutch problems - smell, inability to engage gears. On diagnosis (a drive around... -
Which diesel MPV do you recommend for use in Spain? 8 Jun 2013 (Ask HJ)
We have a second home in Spain and are considering buying a Spanish car. Secondhand prices are remarkably high. We like the van-based vehicles such as... -
Why does my warranty not cover water pump failure? 26 Jan 2013 (Ask HJ)
Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced... -
Which car is capable of covering high mileages reliably? 19 Jan 2013 (Ask HJ)
I am an equine veterinary surgeon doing over 40,000 miles a year. My Saab 9.3 2.2-litre diesel has come to the end of its life at close to 300,000 miles.... -
APCOA – PCN - City Council Parking Ticket 12 Oct 2012 (Ask HJ)
I have as the owner been served with the above notice with a demand for the full amount £50 as it was not paid within 14 days. Reason - Not displaying... -
BMW engine failure three months after purchase 19 Sep 2011 (Ask HJ)
I'm feeling very sick. I've had the car just over 3 months. A few days ago the car suffered dramatic power loss and was running like a tractor. Towed... -
Part and particle 15 Aug 2011 (Ask HJ)
I drive a 2006 BMW 320d that I have had for a year and I understand it has a diesel particulate filter. The car has covered 60,000 but I only drive about... -
The new Golf Cabrio 9 May 2011 (Ask HJ)
Do you think the new Golf Cabriolet with 2.0 diesel will be a good long term car to own? This would be my 'retirement' car. My other choice is a Scirrocco. -
Saab customer service success story 29 Jan 2011 (Ask HJ)
Thought you might be interested in my recent experience with my Saab 9-3 2.8-litre estate. The car is four years old but has only covered 19,000 miles... -
Lock before you leap 14 Aug 2010 (Ask HJ)
The central locking and alarm system of my 2002 BMW 318i Touring has started to malfunction. Sometimes the system will operate normally, other times not... -
Where can I get a good cheap car? 23 Jun 2012 (Ask HJ)
We need a large estate car - perhaps a Volvo - as we are a family of five with lots of clobber. I don’t mind a car with high mileage, as long as it is... -
Is it safe to use non-registered car rental companies abroad? 25 May 2013 (Ask HJ)
I frequently holiday abroad and have used many car hire companies with varying degrees of satisfaction. However, a friend has told me of a used care dealership... -
CXs and 7s 28 Nov 2009 (Ask HJ)
Your comment "It's a bright spot on the horizon when the other half announces you've got one in the net, your two-seater has to go and she fancies one... -
How do I protect my paintwork from bird droppings? 16 Aug 2019 (Ask HJ)
What is the best car polish or wax to protect my car's metallic paintwork from the dreaded bird droppings? I don't know what the pigeons around here eat... -
New car options - are they worth the money? 4 Jun 2014 (Ask HJ)
I am about to buy a brand new Mazda CX-5 and have been offered two options that are new to me. The first is Autotrust which apparently covers the difference...
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