Showing results in 
Ask HJ [Show all channels]
Sort by: Relevance | Newest first | Oldest first
-
Bought on finance - what are my rights? 19 Jan 2015 (Ask HJ)
Hi, I ordered a brand new Audi A3 in April 2014, the car was delivered in early July. On delivery I realised it was missing one of the options I requested,... -
Running out of patience, what are my rights? 18 Apr 2011 (Ask HJ)
I bought a car on 12 February 2011 from Turtles Peugeot in Ballymena, Co Antrim. I have been back and forth to the dealer approximately 10 times since... -
HPI problem on a car thought to be HPI clear 8 Mar 2011 (Ask HJ)
Hi. We bought a car from a dealer 19 Oct 09. The dealer did a HPI on the car 11 Sept 09 and it was totally clear. Now we have gone to part ex the car... -
My lease car is faulty - but no one will take responsibility? 7 Jun 2017 (Ask HJ)
I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back... -
What are my rights in returning a damaged car I recently bought? 19 Dec 2016 (Ask HJ)
I bought an 8 month old BMW 1 Series from a local car dealer in November 2016. There have been a few clues as to its history such as ill fitting door trims,... -
Can I reject my car over its replacement engine? 30 Jan 2016 (Ask HJ)
I have recently bought a two year old Vauxhall Corsa from a major national dealer. The car had some technical difficulties - which the dealer was failing... -
Bought a faulty reconditioned engine - what are my rights? 31 Mar 2015 (Ask HJ)
I bought a reconditioned engine last week from a specialist supplier. However, after my local mechanic fitted the engine, it was diagnosed with a leaking... -
Failing synchromesh on a used car bought from a dealer? 21 May 2013 (Ask HJ)
I recently bought a used 58 plate Audi A4 avant from a dealer, less than three months ago. A few weeks after buying it I noticed that at times it was... -
Expensive repairs after a short time 20 Jun 2011 (Ask HJ)
We bought a second hand Audi A3 (2006/56 plate, diesel, 92k) from a garage at the price of £7,500 (the price had been dropped from £7,995 that weekend... -
Volkswagen Scirocco gearbox failure 10 May 2016 (Ask HJ)
The gearbox on my Volkswagen Scirocco 2.0 diesel failed at high speed on a motorway, with the wheels locking solid. A frightening experience. Gearbox... -
Ford S-MAX engine failure after 44,000 miles 17 Oct 2016 (Ask HJ)
I bought a six month old Ford S-Max from a dealer in 2011. The car had 6000 miles on the clock when I bought it and has been regularly serviced ever since.... -
Mercedes-Benz C-Class coolant problems 25 May 2016 (Ask HJ)
My Mercedes-Benz C250 CDI W204 is four years old with just under 32K miles on the clock. Yesterday it came back from its service and the dealer informed... -
New car damaged on deliver 4 Jun 2014 (Ask HJ)
In January this year I bought a brand new Peugeot 207cc. I paid a £500 deposit in October last year with my credit card and paid the balance a week before... -
Why does the RAC provide a one-month warranty when consumers are protected for six months anyway? 28 Sep 2013 (Ask HJ)
I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In... -
I bought a cheap Ford Mondeo which broke down - does the dealer have any responsibility? 31 Jul 2010 (Ask HJ)
I bought a 1999 Ford Mondeo 1.8i two weeks ago for £895 from a dealer. I was told it would be serviced and, for them, safety was paramount and that I would... -
Oil consumption 8 Apr 2011 (Ask HJ)
I have a 2001 Hyundai Accent 1.5L SOHC engine with 135,000km reading on dash It used to consume engine oil upto 500ml per 1000km, I got the engine overhauled... -
Can I reject a used car because of a faulty battery? 20 Jun 2023 (Ask HJ)
I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started... -
I've bought a Toyota Yaris which has turned out to be an ex-rental car. Do I have any recourse? 1 Sep 2010 (Ask HJ)
I bought a nearly-new Toyota Yaris from a Toyota dealer. When the logbook came through I found it was ex-rental. I wouldn't have paid so much had we known.... -
Ford Kuga engine failure - what are my rights? 28 Mar 2015 (Ask HJ)
My five year old Ford Kuga with 48,000 miles on the clock requires a new engine. Ford doesn't think this is unreasonable and refuses to pay for the repairs.... -
The air con has stopped working in a used car we bought two months ago - what are our rights? 13 Apr 2017 (Ask HJ)
My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working....
Elsewhere on 
