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I had a collision when overtaking a car that was turning right - can I be held liable if they weren't indicating? 24 Apr 2018 (Ask HJ)
Can I beheld liable for an accident at a junction in which I overtook a stationary car that was turning right. I did not see them indicating -
An accident management firm are forcing me to buy a new car - is this fair? 9 Mar 2018 (Ask HJ)
I was involved in a no fault accident. I took my claim to an accident management company, they gave me a hire vehicle and all was well. My car was written... -
Should I spend the extra cost of a ceramic coat when buying my new MINI Cooper? 29 Jan 2018 (Ask HJ)
I've just done a deal on a pre-reg MINI Cooper and I'm happy with the price, but I've been offered half price (£250) for Williams Racing ceramic coat.... -
A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do? 12 Jan 2018 (Ask HJ)
My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by... -
How much is my Ford Mondeo Mk1 worth? 4 Jan 2018 (Ask HJ)
My insurance company has asked me for the value of my car, a 1997 Ford Mondeo with 65,000 miles on the clock. I have a valid MoT and it has been serviced... -
My insurance details aren't showing on MID - what should I do? 6 Nov 2017 (Ask HJ)
I renewed my insurance on 118 October through Sainsbury's insurance and paid for the policy in full. However, as to yet, my details do not show up on MID.... -
I want to update my in-built Navigation without having to pay £272 - what do you advise? 3 Nov 2017 (Ask HJ)
Suzuki advise that the price for an SD card bearing the latest maps for its built-in SatNav will cost £272. The SatNav maps are likely to be close to a... -
Is Ford liable for the clutch on my new Focus failing after 16,500 miles? 15 Aug 2017 (Ask HJ)
The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for... -
Is it normal for a car to take 10 days to be delivered to a showroom? 26 Apr 2017 (Ask HJ)
I'm about to buy a nearly new Ford Fiesta 1.0 EcoBoost 140 ST-Line from Jennings. After seeing the car on the Ford Direct site and enquiring, I was told... -
Should I get the emission 'fix' for my diesel Audi A5? 2 Jan 2017 (Ask HJ)
I have a two year old Audi Q5 (bought new) which has the EA189 engine. I have received a few letters from Audi to say that they will be fixing it one day... -
Looking for a replacement for my Peugeot 406 Coupe 30 Sep 2014 (Ask HJ)
I'm looking for a car to replace my 2002 Peugeot 406 Coupe diesel. I love the car for its looks and fuel economy, with a smooth rude and 50+mpg. I also... -
Getting a classic back on the road - what should I do? 12 Mar 2014 (Ask HJ)
My 1991 Nissan Sunny has been off the road for many months. I've bought a new battery as the old one is completely dead. I haven't fitted the battery yet... -
What dash cam should I buy and should I fit both front and rear facing cameras? 24 Sep 2018 (Ask HJ)
I had Nextbase dash cams fitted to the front and rear of my car recently. I was not entirely satisfied with the fitting (by a well known supplier) or the... -
Consumer rights 9 Apr 2012 (Ask HJ)
I bought a 2 year old Corsa from a franchised Vauxhall garage last month and I have received what I would call "shocking" service levels from them. There... -
Will changing my run flats improve the ride quality? 12 Nov 2024 (Ask HJ)
I have purchased a BMW 320d SE Estate. I think it would normally come as standard with 17-inch alloys but the one I purchased has 18-inch. Continental... -
Should I service my car myself? 17 Jun 2024 (Ask HJ)
I own a 2020 BMW 320i Touring and have recently had a major service completed by my local main dealer. This service came up as due on the cars iDrive system... -
My Ford Puma rear discs are suffering from repeated corrosion, what could be the cause? 16 Oct 2023 (Ask HJ)
I bought my new Puma in October 2020. At the two year service, I was advised the rear discs were badly pitted and corroded, and as I noticed some uncomfortable... -
How do I solve AdBlue problems with my diesel Jaguar? 12 May 2023 (Ask HJ)
I own a Jaguar XE 180 2.0 diesel with an Ingenium engine which has done only 53k miles. For the third time in six months a message is displayed "Incorrect... -
Can I reject my new EV which refuses to charge? 10 May 2023 (Ask HJ)
I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at... -
Can anyone change a Jaguar F-Type battery? 16 Jan 2023 (Ask HJ)
I own a 2018 Jaguar F type 3.0 (380) with 14,000 miles on the clock. Recently, I've started to experience battery issues. The car only does 2,000 miles...
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