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  A car I bought 10 days ago has suspected faulty steering rack - what are my rights? 27 Oct 2021 (Ask HJ)
  I've just bought a 2007 Honda CRV with a 30 day mechanical warranty. I fear the steering rack may be damaged as the steering wheel tugs in the opposite...
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  The clutch has stopped working in a car we bought 4 months ago. Do we have any rights against the dealer? 8 Jun 2021 (Ask HJ)
  My stepson bought a 2013 vehicle with approx. 40,000 miles on the clock four months ago. The clutch has now failed. The dealer claims wear and tear. Do...
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  Can I reject a used car for a poor repair? 25 Oct 2022 (Ask HJ)
  We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper...
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  I was sold a faulty van - do I have any legal rights to claim back my outstanding finance? 18 Mar 2017 (Ask HJ)
  I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over...
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  Bought a used car that was misdescribed 27 Sep 2016 (Ask HJ)
  I recently bought a used Volvo. During the test drive, the salesman described the car as having adaptive cruise control and rear collision mitigation....
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  When is a dealer a private seller? 5 Mar 2018 (Ask HJ)
  I've seen a used car I like but I'm curious how the law stands with regards to small traders and the Consumer Rights Act? The chap selling the car I like,...
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  Discovered my used car has a hidden accident history 21 Oct 2016 (Ask HJ)
  I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The...
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  can I reject a car that's subject to a PCP agreement? 28 Jul 2014 (Ask HJ)
  Do I have a right to reject a used car that was bought under a PCP agreement?
• consumer law update - entitled to a full refund up to 29 Sep 2015 (Forum)
  Read more:  http://www.dailymail.co.uk/news/article-3252752/Shopper-power-30-day-refunds-guaranteed-items-faulty-described-biggest-reform-consumers-rights-generation.html#ixzz3n7L3Lygl   Follow us: 

  Gearbox problem which is being repaired, can we still reject the car? 30 Nov 2022 (Ask HJ)
  After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The...
• FIAT Bravo - Looking for advice regarding my consumer rights 18 Dec 2017 (Forum)
  Right to make it clear from the outset this doesn't concern a matter in connection to any motor vehicle! Hoping my post will still be accepted though. Looking for some  knowledgable advice regarding Consumer Rights.
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  Think my car has a hidden accident history - can I reject it? 27 Feb 2016 (Ask HJ)
  Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a...
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  Used car has broken down after 1 week - what are my rights? 21 Jan 2016 (Ask HJ)
  I bought a 2006 Volkswagen Golf from a motor trader one week ago. Two days later noticed it was driving oddly. I took it to a mechanic who has told me...
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  My car has developed a fault, what are my rights? 10 Jan 2022 (Ask HJ)
  I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a...
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  My newly-bought car clunks in lower gears. Is this normal? 20 Apr 2021 (Ask HJ)
  I recently bought a 2017 diesel Ford Focus, which clunks in the lower gears when I release the clutch. I have been told by Ford that it is the dual mass...
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  Can I reject a vehicle that broke down while being delivered to me? 30 Jun 2020 (Ask HJ)
  A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have...
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  I bought a used car advertised as having two previous owners but it actually has eight - what can I do? 9 Mar 2020 (Ask HJ)
  I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should...
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  Golf GTI needs a new engine - who should pay? 8 Nov 2011 (Ask HJ)
  1st November my Golf GTI, which I have owned from new, cut out without any warning and would not restart. It was recovered to the local Volkswagen...
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  I've just bought a Vauxhall Astra with a power steering fault - how should I proceed? 17 May 2010 (Ask HJ)
  I've just bought a Vauxhall Astra 1.4 16v SXi 3dr with 7600 miles on the clock. After using it for four days, the power steering seems to fail when going...
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  My car has a hidden accident history - what are my rights? 21 May 2016 (Ask HJ)
  I purchased a used car seven months ago and have just discovered that it was involved in an accident. Water has also started to enter the car, causing...