The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

Is there a way to check if my dealership did the emissions fix without my consent?

Is there a definitive test that can be carried out to determine whether or not my dealership has carried out the software fix without my consent? My 2010 Volkswagen Golf 1.6 TDI is due for its MoT in May....

Am I safe to consider any of the VAG diesels on the used market?

I'm looking to replace my car with a used Estate/SUV and at the moment am discounting all VAG diesels because of the doubtful emissions fixes. Am I safe to consider any of the VAG diesels on the used market?

Should Volkswagen pay a goodwill contribution to my Polo 1.2 engine replacement?

I bought my 2011 Volkswagen Polo 1.2 TSI in June 2016 and noticed this week that the oil level as been going down and the light came on. I took it to an independent Volkswagen specialist who told me that...

What seven-seater could you recommend that's economical, reliable and safe?

My wife and I have a young and growing family. Our 2009 Audi A3 Hatchback 1.9 TDI is now creaking at the seams and we're looking for a secondhand practical vehicle. It needs to be capable of carrying up...

What petrol SUV/crossover would you suggest for the best mpg?

We're looking for a petrol automatic SUV/crossover with good mpg and fully spec'd for short daily use, with occasional long journeys. We are looking at the Volkswagen Touareg, Hyundai Tucson and Honda...

Are there any good alternatives to the diesel Nissan Qashqai?

I am looking to change my Volkswagen Golf 1.4 DSG petrol for a Nissan Qashqai auto 1.2 because I need a higher car due to back problems. However, I'm concerned it will be underpowered on motorway trips....

Does my car need a replacement cambelt after 30k miles?

My local Volkswagen dealer emailed to advise that my 2012 Golf 2.0 TDI requires a replacement cambelt at a cost of £399.00. Having a mileage of just 31,000 is this necessary right now?

My Volkswagen is not performing like it was before the emissions fix - what can I do?

Can someone enlighten me as to why my car is not performing as it was before it went in for the emissions fix? The emissions light comes on continually and the coil light is now on an off, plus it keeps...

Where have all the 2.0-litre petrol engines gone?

I have a 2.0-litre Volkswagen Passat 130 petrol engine car. I would like to replace it with car with a similar size petrol-engined car not turbocharged It seems these days that petrol engines fitted to...