Problem with garage repair - what are my rights?

Four months ago I couldn’t open the boot on my 2013 Mazda 5. My local garage stripped the inside of the boot and replaced the catch. They did a few other jobs and charged my £350 in total Since I washed...

Should I trade-in my car while used prices are inflated?

After putting my 2019 Mazda 6 Sport in for its latest service, the dealership indicated they were very keen to get it as a trade-in due to its condition and low mileage. So, the equity available is higher...

Can you recommend an SUV automatic?

I had two diesel powered Mazda CX-5 automatics which were great but since switching to the petrol version I find it underpowered as it cannot maintain its speed on hills when loaded with luggage. Could...

Mazda CX-3 blocked heater matrix - will my warranty cover it?

I have a Mazda CX-3, which I bought from new from a Mazda dealer. It has a full service history and 14,500 miles. As of the past few months the air conditioning is weak, and provides only lukewarm air....

Does my car have to be serviced at a main dealer to preserve the warranty?

I'm buying a new Mazda CX-5 40 miles from where I live. I'm 77 and don't want to travel this distance for servicing, is there any way round this to preserve my warranty?

Can you recommend a compact and comfortable car to replace my Mazda 3?

Four years ago, HonestJohn.co.uk recommended a Mazda 3 for me. I very much like it: it's comfortable, got good performance, and is very economical. However, I find it a bit big and the visibility is not...

Is it time to dispose of my car?

I have a 2011 Mazda 2 TS2 which has covered only 29,000 miles. I have owned it since 2014 and am the second owner. I recently had it serviced by a Mazda specialist who I know and trust. He recommended...

Can we reject a Mazda 3 for a DPF issue?

Four months since buying a 2014 Mazda 3 2.2-litre diesel and on the day of collection the DPF warning light came on. The garage has attempted to repair this but after several attempts the issue remains....

What is a reasonable price for a service plan?

I've recently bought a thee-year-old Mazda CX5 SE-L diesel auto with 18,000 miles on the clock. I do about 8,000 miles annually. My local Mazda garage has quoted me £33 per month for a three-year service...

Mazda CX-5 turbo failure - should I keep my car or sell it?

The turbo on my 2015 Mazda CX-5 has failed at 82,000 miles. I purchased the car new and it's been serviced by Mazda main dealers in accordance with the recommended service schedule. The repair costs are...