The aircon has failed twice in my Ford Focus - is Ford liable?

The air conditioning on my Ford Focus has failed twice in 18 months. A new Ford compressor/pump was fitted 18 months ago after screeching noises and smoke coming from under the bonnet. This has happened...

It's almost impossible to get fuel into our newly bought used car - what's the problem?

My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out. It takes ages to get a small amount of fuel in....

Just bought a used car from a dealer, now discovered problems - where do I stand with getting it fixed?

I bought a used 2011 Ford Mondeo for £6795 from a dealer at the weekend, but only after collecting it on Tuesday have I noticed a couple of problems. Firstly, one of the exhaust hanging brackets is corroded...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

Should a clogged windscreen washer pump be covered under warranty?

The windscreen washer nozzles on my wife's 2014 Ford Focus gives hardly any output. It appears to be a common problem caused by a clogged filter on the windscreen washer pump. We have been quoted £75 (one...

My Ford Kuga build date keeps being pushed back - what are my rights to cancel the order?

I've waited 20 weeks on a Ford Kuga. The latest (of six) build date I've been given will mean that from order to delivery would be approx 29 weeks. What are the rights for cancelling?

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

Water keeps getting into all four doors of my car - how do I help drain it?

I have a 2016 Ford Galaxy that retains water in all four passenger doors after raining. They only drain out when I open them fully and drain out only at the door hinge side, about one third of a cup on...

We need a car for three children - what would you suggest?

We will soon have three children who will all need car seats. We currently have a 2015 Ford Mondeo and cannot fit three child seats across the rear of the car. We also need space for a dog and luggage...

Does the Ford Ka+ have the same issues as the Fiat 500 that it's based on?

I recently put a small deposit down on a 2017 Ka+. Yesterday, a friend told me that it's a poor Fiat engine and bad gearbox. I'm now worried. Could you please tell me if his information is correct?