Used car is missing its promised service book

I purchased a 2011 Nissan Qashqai used but from a franchise dealer around three weeks ago. At the time I was promised a service booklet would be forthcoming, but it was in transit from the previous owner. I...

Missing service history - should I demand a discount?

I bought a 2008 Honda CR-V last week. The dealer assured us it has a full service history. It now transpires there is no service history. The garage want us to return the car and refund in full. However...

mis sold car purchased from marshals Jaguar

Dear John We bought and paid for a Jaguar 2006 xk convertible from the Marshal Jaguar dealership on the 26/04/2015.We were unable to collect the car for another four weeks as it turned out the previous...

Misrepresented service history

I bought a two year old Jeep Grand Cherokee from a Jeep dealer. It was advertised as having a full service history but after I received the documentation I found it had not had its first service and the...

Porsche service history missing - what can I do?

I bought a used Porsche 911 (2009) via part exchange from a dealer recently, it was advertised as having a full Porsche service history. At the time of the purchase the dealer couldn't locate the service...

Should I buy a car without a service history?

Should I 2005 Peugeot 307 without a service history? The car in question has average mileage and the seller has factored in a lack of service history into the price.

Missing service history - what are my rights?

I recently purchased a used (2012) BMW X3 from a franchised dealer. The dealer confirmed in writing that the vehicle had a full service history and was maintained at their workshop. During the test drive...

Bought a used car from a dealer, but it has no service history

Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they provided them after a number of requests; however,...

I've lost my car's service book - what can I do?

I have lost all the documents relating to my Ford Mondeo following a house move. It was built in 2009 and I’ve had it for eight months. I tried to contact the garage that sold it but they have no records....

Approved used car has no service history - what can we do?

My son bought a 2007 used Mercedes-Benz C220 CDi Sport from a main dealer in Aberdeen about six months ago. We have since discovered the car has barely any service history. The first stamp in the book...