A business has parked about 15 vehicles for sale on our residential road - is this legal?

A family bought a property nearby and they obviously buy and sell cars from it. I've seen cars from the lot with adverts in the windows and they park them in the high street and drop them back later. They've...

Why has my insurance premium increased because someone walked into my car?

I'm being asked for double the money to insure my car because my grand-daughter, who is fully insured, was driving and a pedestrian walked into the side of the car. The gentleman said it was his fault...

Is there any way to find out why a car was written off?

I plan to buy a Volkswagen Golf 2009 which was a Category D Write off in 2012. The car belongs to a single owner and the full service history and log book is available. The car is currently available at...

Can my insurer put a claim on my policy just because it cost them to investigate?

My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...

Dealer misled me about a preregistered car - can I take legal action?

I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding was that after purchasing I would be the...

The emission fix ruined my car - are Volkswagen liable for not checking if it was modified?

I bought a Volkswagen Scirocco from a private seller in October 2016. The car was fully serviced and appeared to be in good condition. The other day Volkswagen did the emissions update and it completely...

How can I legally travel and drive abroad with no fixed UK address?

My husband and I plan to sell our house, bank most of the money and buy a camper van, travel in Greece/Europe for about six months before returning to the UK and buying a new home. How can we stay legal...

Is it fair for an insurer to refuse cover due to a no fault accident?

My 68 year old mother has just purchased a new Fiat 500 to replace a 10 year old Ford KA. Two years ago, while the car was parked in a supermarket car park and my mother was shopping, the KA was hit by...

My insurer refuses to suspend my policy while I get a new car - what do I do now?

I was recently involved in an accident which wrote off my car. I've notified my insurer without claiming and the third party hasn't claimed either (I suspect she was not insured to drive to begin with...

Should I take up the option of a courtesy car following an accident?

Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well...