Local garage has damaged my car - what are my rights?

I took my 2006 Ford Focus into a local garage to change two tyres. However, when I collected the car I found that the gear stick had shifted to the right. As a result, reverse was where 1st was, 1st and...

Faulty used car - should Nissan refund me?

We recently purchased a car from a Nissan dealer without seeing it on the assumption they sell top quality cars. However when the car was delivered it had loads of marks and scratches on it. I contacted...

How can I fight a fraudulent insurance claim?

A couple of months ago our car was involved in a minor collision when another driver approaching at speed from behind ran into the back of it. Our car had just left a roundabout having previously signalled...

Unfair traffic penalty - can I appeal?

A friend of mine is the co-ordinator of a monthly entertainment event which takes place in a chain coffee shop in Leeds. The cafe is located on a pedestrianised street in the city centre, and my friend...

Is it illegal for a dealer to pretend to be a private seller?

I bought a car from what I thought was a private seller, but have since found out the seller is a dealer. To make matters worse, the car is not fit for purpose and has been deemed to be unroadworthy. Is...

Should my local garage pay for snapped glow plug removal?

Last week I had a quote from my local BMW garage for £300+ for changing the glow plugs on my BMW 5 Series (2003). I gave them the green light to do the work, but have now been told that they’ve snapped...

Post-warranty gearbox failure - should the dealer pay for my repairs?

I have a 2011 Volvo V60 with a gearbox failure. It is 37 months old and has done 48,000 miles. The twist to my story is that I took the car in for a service one month before expiry of the warranty and...

Is it illegal to sell a car that's unroadworthy?

I recently bought a 2002 Volkswagen Golf for my daughter who is learning to drive. We paid £650 and the car was taxed and MoT'd for one month. When we bought the car the MoT was a clear pass with no advisories...

Hyundai i30 paintwork peeling - who's liable for the repairs?

My son purchased a five month old Hyundai i30 in August 2012 from a dealer. Over the past year several large sections of paintwork several inches in diameter have come away, mainly around the front bumper. My...

Is my car legal without a DPF?

I've removed the DPF and EGR from my Vauxhall Signum, due to constant engine problems. Is the car legal if the model is pre-2008?