A claim company have offered me a hire car after a lorry hit my car - should I ignore this?

I've had an unfortunate collision with a lorry. I have a dash cam and it clearly shows the lorry hitting all along from back to front of my Toyota RAV4. I'm just waiting for AA investigators to view it....

I had a hire car after an accident - why am I now being asked for information about it?

In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...

The auto gearbox in my Ford S-Max has failed - should Ford take liability?

My Ford S-Max needs a new automatic gearbox at three years, 47,000 miles. Ford will not accept liability. How should I proceed?

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

Our Ford Focus is leaking coolant - will Ford help pay for repairs?

Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect it, we were told it was suffering from a major...

An electrical part supplied by Nissan failed after five months - are Nissan liable?

The heater resistor pack on my Nissan Note failed and was replaced by my local Nissan garage for £172. The part supplied consists of two parts, the resistor and heat sink, and the wires and plug that go...

Part of the convertible roof on my new car has broken off - where do I stand with getting this fixed?

I bought a Mini Cooper S convertible recently and within a week, an interior cover running across the width fell off. I took it to a garage and found out that the clips are broken and the garage is unable...

Is Ford liable for the clutch on my new Focus failing after 16,500 miles?

The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch...

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

My Ferrari was in an accident but I don't trust it to be repaired - can I make the insurer pay out?

I have been unfortunate enough to be involved in an accident. My Ferrari has an agreed value over £200,000 and repairs are circa £90,000 - however I don't want it repairing. I will not have confidence...