Most recently answered consumer rights questions
I had the fuel pump on my 2004 Ford Focus 1.8TDCi replaced under warranty by the garage I bought it from. It took them five weeks. Now there a problem with the dual mass flywheel. They are saying that...
On Friday 21st May I took delivery of my new red non-metallic paint Skoda Yeti and, later that day, was told by a Volkswagen-trained mechanic that there was evidence of "fallout" from rail dust or industry...
I have bought a car for £1,500 and part-exchanged my car. The newer car is a junk. The head gasket has gone and will cost £800. The private dealer basically told me to get lost. Help.
I recently brought a new Audi 1.9TDI from my local Audi dealership in a London suburb. After approximately one months ownership I started to encounter issues with the diesel particulate filter. The warning...
I bought a Citroen Berlingo 1.9 Diesel van on a 52-plate (2002) with 89,200 miles from a local garage on the 30th March 2010. Within the first week, the auxiliary fan belt shredded itself. The garage replaced...
12 months ago I got rid of an old Nissan that I had been driving sporadically for the previous year. Obviously in getting rid of the car I cancelled the insurance and received written confirmation as such....
My sister bought a 1998 Rover 200 (1.8 engine) less than 2 weeks ago. The car had 105k miles on clock and she paid the sticker price of £995 and received a trade in of £250 on an old Transit van she had....
The following scenario reads like an extract from you website, under the heading of "what to watch for" in Mercedes-Benz W211 review. "On 07/09/2006, I entered into a Hire Purchase agreement with Royal...
I am wondering if there is some kind of ombudsman/arbitration service available for a dispute with a garage. Long story short, I took my van into a Birmingham van dealership. It was not starting well on...
I wonder if you can please provide me with some advice as Volvo is refusing to replace a broken turbo on my 18-month-old C70 D5 (which will cost me approx £2k in parts and labour). They are refusing to...
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