Ask Honest John

Most recently answered consumer rights questions
I bought a 2004 car last week and it seems fine except that the written list of the car's features prepared by the dealer - and shown to me before before I bought it - said that the car had cruise control....
I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...
A few weeks ago the airbag warning light in my 2004 Audi A3 2.0 TDI came on. I took it to an independent Audi specialist for diagnosis, hoping it would just be a sensor or something else minor, as the...
My 20 year old daughter bought a 2nd hand horse trailer last week from a private seller who described the trailer in good solid condition and as having no faults that could not be seen in the photos. When...
I took my Nissan Almera 2002 1.8 Auto to a garage had new complete exhaust fitted at cost of £348. Soon after, the engine management light came on. The garage checked it and said it was O2 reading new...
I recently bought a 58-reg Citroen C1 from a dealer for my son. It came with service history showing that a service had been done and stamped by the dealer at 10,200 miles, and according to the documents...
Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether this would affect my Statutory Rights? I am contemplating...
I have just bought a one-year-old Volvo XC70 from a main dealer, as part of the Volvo approved used car scheme. The car has 20,000 miles on the clock, but came with the balance of the manufacturer's guarantee...
My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and the battery flattened. My daughter called the RAC...
My stepdaughter's 2007 Mazda 5 has had a squealing noise which comes of its own accord, but when you touch the brake pedal the noise goes away. This was reported to the main dealer several times. Last...