One horse tow

My 20 year old daughter bought a 2nd hand horse trailer last week from a private seller who described the trailer in good solid condition and as having no faults that could not be seen in the photos. When...

I bought a used Citroen C1 that was advertised as being PDI'd and serviced - but it hadn't. What can I do?

I recently bought a 58-reg Citroen C1 from a dealer for my son. It came with service history showing that a service had been done and stamped by the dealer at 10,200 miles, and according to the documents...

Are dealers required by law to provide warranties on cars for sale?

Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether this would affect my Statutory Rights? I am contemplating...

I bought a Volvo XC70 with the manufacturer's warranty, but the car was serviced late - is the warranty void?

I have just bought a one-year-old Volvo XC70 from a main dealer, as part of the Volvo approved used car scheme. The car has 20,000 miles on the clock, but came with the balance of the manufacturer's guarantee...

Why didn't this dealer provide RAC membership with a car he sold, as promised?

My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and the battery flattened. My daughter called the RAC...

Should my stepdaughter's Mazda 5's brake pads have been replaced under warranty?

My stepdaughter's 2007 Mazda 5 has had a squealing noise which comes of its own accord, but when you touch the brake pedal the noise goes away. This was reported to the main dealer several times. Last...

Battery free of charge

I’d like your opinion on my complaint to FIAT Group Automobiles UK Ltd. I bought a £35,000 FIAT based motorhome last year and after 1,700 miles the battery has failed despite a 3-year battery warranty....

Must I pay for repairs to my Mazda 5 made under warranty?

I have had a torrid time with Mazda. My wife's Mazda 5 Sport diesel, bought new in May '08, was serviced last year and taken again this year to Mazda Coventry (Coventry Motor Company) on 7th May for its...

I recently bought a used Ford Fiesta but the air conditioning needs re-gassing - must I pay for this?

I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with the weather being so inclement I couldn't tell if...

Our 4-month-old Volkswagen Tiguan's engine has failed. Should we accept a new engine or reject the car?

We have a 4-month-old Volkswagen Tiguan 2.0TDI Auto. Following a large oil leak we have been told we need a new engine. Should we accept this or demand a new car? We had to wait four months for delivery...