Can we pull out of a deal after paying the deposit over the phone?

We paid the deposit for a car over the phone and overnight had second thoughts about whether we wanted to go ahead. We told the dealer this the next morning, but they say we will lose the deposit. We haven't...

Do I have any recourse against a private seller after my Porsche 911 was found to have rust problems?

I purchased a classic car privately, based upon the description provided by the seller. Following the purchase, I had the car transferred to a specialist who has indicated that there is severe rust on...

Do I have any recourse with the dealer or AA as our Fiesta needs a new injector?

We recently purchased a Ford Fiesta 1.4 diesel and had an AA check done on it. We now find that it needs a new fuel injector and two new alloy wheels, neither of which are apparently covered by the expensive...

I bought a car advertised as having cruise control but didn't - what should the dealer do?

I bought a 2004 car last week and it seems fine except that the written list of the car's features prepared by the dealer - and shown to me before before I bought it - said that the car had cruise control....

Trader vics

I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...

Who is to blame for the misdiagnosis of an airbag fault?

A few weeks ago the airbag warning light in my 2004 Audi A3 2.0 TDI came on. I took it to an independent Audi specialist for diagnosis, hoping it would just be a sensor or something else minor, as the...

Can I insist my Nissan Almera's engine management problem is fixed following the fitting of a new exhaust?

I took my Nissan Almera 2002 1.8 Auto to a garage had new complete exhaust fitted at cost of £348. Soon after, the engine management light came on. The garage checked it and said it was O2 reading new...

One horse tow

My 20 year old daughter bought a 2nd hand horse trailer last week from a private seller who described the trailer in good solid condition and as having no faults that could not be seen in the photos. When...

I bought a used Citroen C1 that was advertised as being PDI'd and serviced - but it hadn't. What can I do?

I recently bought a 58-reg Citroen C1 from a dealer for my son. It came with service history showing that a service had been done and stamped by the dealer at 10,200 miles, and according to the documents...

Are dealers required by law to provide warranties on cars for sale?

Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether this would affect my Statutory Rights? I am contemplating...