Ask Honest John

Most recently answered consumer rights questions
I purchased a new A4 from an Audi dealer on 10/1/2005 for £23,000. The car was brand new and came with a 3-year warranty. On 3/8/2007 I took a further warranty through the dealer for a further 3 years...
The MoT on my 2003 Jaguar X-Type 3.0l Sport Manual expired on Wednesday. Last week I booked it into an MoT centre in Bath and took it there on Monday. I was very confident that it would sail through -...
I've had an Astra SRI150 CDTI leased from new since February. In 5000 miles the fuel consumption has gradually worsened by about 10 per cent. I'm now averaging 43.5 mpg and I know how to drive economically;...
We paid the deposit for a car over the phone and overnight had second thoughts about whether we wanted to go ahead. We told the dealer this the next morning, but they say we will lose the deposit. We haven't...
I purchased a classic car privately, based upon the description provided by the seller. Following the purchase, I had the car transferred to a specialist who has indicated that there is severe rust on...
We recently purchased a Ford Fiesta 1.4 diesel and had an AA check done on it. We now find that it needs a new fuel injector and two new alloy wheels, neither of which are apparently covered by the expensive...
I bought a 2004 car last week and it seems fine except that the written list of the car's features prepared by the dealer - and shown to me before before I bought it - said that the car had cruise control....
I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...
A few weeks ago the airbag warning light in my 2004 Audi A3 2.0 TDI came on. I took it to an independent Audi specialist for diagnosis, hoping it would just be a sensor or something else minor, as the...
I took my Nissan Almera 2002 1.8 Auto to a garage had new complete exhaust fitted at cost of £348. Soon after, the engine management light came on. The garage checked it and said it was O2 reading new...