Most recently answered consumer rights questions
I just bought a Volkswagen Golf GTI and I have a warranty of either 3000 miles or three months. Trouble is, the garage serviced the car before I bought it and changed the timing belt and pulleys. It is...
In October 2008 we bought a new Skoda Fabia 2. Recently the electrics all blew and the engine died. I phoned Skoda Assist, the car still being in warranty. They sent the RAC to me and a very nice man arrived...
I bought a 55-plate Ford Focus with 51,000 miles on the clock back in February 2009 for £6500. It has now developed an engine fault that my local Ford dealership tell me will cost either £400 plus VAT...
The dealer has had my car for engine repairs for a month - what can I do to speed the process along?
I bought my car from a dealership in 2009. It's an one-year-old ex-demo with low mileage. No problems with previous service history. This year in Feb it started having problems. The engine indicator lights...
I have a Peugeot 207 SW with just 30,000 miles on the clock. It is still within its three-year warranty and at 29,000 miles the clutch went. Peugeot would not repair this under warranty and the new clutch...
Regarding the email from MU in Saturday's HJ column, what is a "private dealer" please? I thought private car sales are exempt
from consumer rights protection.
I bought a secondhand KIA Sportage 2.0 CRiXS Auto in April 2008 and extended the warranty in Nov 2008 for a further two years. Last week, an indicator light showing 'Malfunction' came up with the word...
I purchased a 2006 BMW 320d E Touring Auto for £14,000 from a private dealer on 8 May 2010. Today, the car has developed a fault with the central locking system and I am unable to unlock the driver, passenger...
I purchased my Mercedes-Benz when 18 months old from a Mercedes dealership in August 2007. Despite repeated attempts they have not, to date, been able to fix a problem under terms of warranty. Can I legally...
I bought a nine-month old Vauxhall Vectra 2.2 litre automatic (mileage 10,000) in September 2004 from main Vauxhall dealer. In January of this year, still at only 37,000 miles, the car broke down. The...

