Ask Honest John

Most recently answered hire cars questions
My car has to be repaired after a collision and Direct Line is supplying a courtesy car via Enterprise. Do you know of any problems I should look out when obtaining a car temporarily from Enterprise?
We have an apartment in Mallorca, Spain and currently rent cars. This works well, as we have found a decent private operator, but are looking for a slightly better standard of car as we increase our use...
I ordered a new BMW 3 Series recently, but upon delivery discovered some minor scratches. Due to the fact that I live in London (the car was ordered in Bristol) I had it repaired at a local garage, with...
I’d like to offer a tip from a long-retired cop. When your car suffers accident damage and there is any possibility of an unwanted write off, first have it appraised by your local small man before letting...
I recently returned from the US, having hired a car from Dollar at Los Angeles International Airport. I was charged for a full tank of fuel on collecting the car, with no refund for unused fuel. I accepted...
I was offered a Nissan Acenta 1.5 diesel, seven months old, 11,600 miles at £13,900. They agreed a good price for my old Jeep, unseen. This “great deal" made me suspicious and, after further probing, the...
Last week I had to donate my 1996 Volkswagen Golf to a breakers' yard in France because the cost to fix it would be much more than the car’s value. We returned by rail. However, I now find that because...
My sister hired a car online in America shortly before her flight to London Heathrow. When she went to collect the car she was faced with considerable additional charges, one of which was road tax at £1.35...
I am a retired 73 year old and do around 4000 miles a year maximum. I have protected NCD. When I renew my motor insurance I tell them that I don't need a hire car should mine be off the road (I can use...
Last week we hired a Volkswagen 'Up' from Alamo at Edinburgh station. It's a very nice, albeit 'buzzy', three cylinder Bluemotion car. Our first problem was that we couldn't get the car to turn over on...
 

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