Forced to use a hire car whilst new BMW was fixed - should the dealer pay for my costs?
I ordered a new BMW 3 Series recently, but upon delivery discovered some minor scratches. Due to the fact that I live in London (the car was ordered in Bristol) I had it repaired at a local garage, with the costs being sent to the supplying dealer. However, the dealer has dragged their feet paying for the repairs and I was forced to pay for a rental car. Am I entitled to a refund of rental for the period whilst the garage was waiting for payment?
Asked on 16 October 2013 by Michael21
Answered by
Honest John
Without any doubt, you are entitled to full use of your BMW from day one and the supplying dealer prevented this by failing to pay for the repairs. But you will have to prove your loss, with quotes from rental companies for the supply of a BMW for two weeks, then subtract the cost of hiring a MINI for that time.
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
I have just bought a 2013 BMW 320D and after giving it a proper clean this weekend I have found a discoloured area about 12 by 6-inches in the centre of the roof. The car is silver in colour and the area...
I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...
I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...
Related models
.jpg?width=115&height=75&rmode=crop)
Brilliant to drive, powerful and fuel-efficient engines, good interior space and practicality.
Elsewhere on 
.jpg)
