Rights when buying from a private seller

I bought a car on Saturday and it was described at 57,000 miles and that it had had ‘very light rear end damage.' It was obvious when I got there that it was fixed to a high standard! I got it home and...

Back to the Landy

I have just bought a Land Rover SVX soft top from Stratstones in Stourbridge with full service history (I traded in a Lotus Elise). Taking the word of the salesman I did not check the paperwork until getting...

Buyers mark it (down)

We sometimes need to sell our vehicles quickly and easily and do not want the hassle of bargaining with sales or public. I know you tell your readers of the auction route but I recently relented and went...

What are my consumer rights if my timing belt snaps if fitted 18 months ago?

In Sept 2009, I had a timing belt kit fitted on my Peugeot 306 (2001). They replaced the water pump at the same time. My mileage was 76692. This timing belt snapped this morning (4/7/11), with only...

Where can I accurately test the true mpg figure for my 2010 Vauxhall Astra?

I am contacting you as I have exhausted all lines of reasonable negotiation over the past six months with both the dealer and also Vauxhall themselves. My 60-registered Astra 1.7CDTI achieves the following:...

What are my rights regarding a recurring fault?

Bought a brand new Jag XF in March 2010, since April 2011 the car has been back to dealer three times for an intermittent electrical fault which causes absolutely everything to stop working. The first...

Campervan issues

I purchased a VW California brand new from main dealer in Sept 2009 for £37,000. So far I have had 12 visits excluding regular services for fairly serious failures - from pop up roof seizures to electrical...

Should Mercedes-Benz pay for my Mercedes-Benz E28CDI's alloy wheels to be refurbished?

I have a Mercedes-Benz E280CDI, which I bought new in November 2005 and which has patches of corrosion on all four of the alloy wheels. My local dealer has sent photographs of the corrosion to Mercedes-Benz...

Do I really need to pay a BMW dealer £3,600 to fit a tow hitch to my 530D?

I have just been quoted £3,600 by a BMW dealer to fit a tow hitch to my BMW 530D GT. I was told the car would have to reprogrammed for towing and electrical work would have to carried out. A local tow...

Does my MoreTh>n insurance policy really offer a protected no-claims discount for life?

I have a maximum "No Claim Discount Protection for Life" with my MoreTh>n policy. But I have always been worried that, although I would not lose my no-claims discount following an accident, my premiums...