Ask Honest John

Most recently answered dealers questions
Who can I trust to change the oil in my car? One place I called didn't want to know the make or model of car, as if they keep every filter for every car on the shelf. Another candidly told me they'd suspended...
I bought 2 year old a Nissan Micra from Nissan last April. It had just had its M2 service. Within a month or so I took it back as the brake warning light kept coming on. The head of service said it’s just...
I would like to share my recent experience if Alfa Romeo. I had a three-and-a-half year old Alfa 147 1.9 MJET 16V diesel that had done 53,000 miles and was 6-months outside the standard warranty. On a...
My son and I are desperately in need of some advice and I wondered if you could please help. Two weeks ago, my son bought a used Rover 75 from a local dealer. The car is an '02' plate 75 Classic CDT SE...
Your recent correspondent from Uckfield who discovered that the VW dealer who performed an oil change charged him for 4.5 litres of oil when the sump capacity was 3.5 litres is not alone. My Golf was recently...
Our Lexus GS 300 with 175,000 miles needs an exchange air-con pump at a cost of £1,300. The Lexus dealer considers that the car once repaired is capable of 250,000 miles. So for £1,300 we could probably...
The treatment I am receiving from my local Audi dealer is unbelievable. I noticed that my 2002 Audi A4 TDi sport saloon car was not driving smoothly, and I took it to the dealership. Tests and assessments...
I own a BMW 325 that was first registered in March 2005. It has always been regularly serviced by BMW dealers, has covered 80,000 miles and is not covered by an extended warranty. This car recently had...
I have taken my TT twice to an excellent local garage because the footwell carpet keeps getting wet. The second time they replaced a seal where the air con comes through as per VAG club website (although...
I would be grateful for some advise please. I bought 2005/55 Golf SE TDI in September 2006 from a VW dealer here in Scotland. The dealer is supremely helpful, provides superb back up and has serviced it...