Most recently answered dealers questions

I’m writing on behalf of my girlfriend. She purchased a car 10 days ago from a garage in Leicestershire. It’s a 2004 SEAT Ibiza with 56,000 miles. It was listed with climate control (air-conditioning),...

I am currently looking to buy a Civic CR-X due to being a Honda fanatic. After browsing the usual places (Autotrader, eBay, etc.) I came across a reasonable spec car. I contacted the seller and visited...

The engine in my un-thrashed 2004 2.7 Boxster, 23k miles, FSH (Porsche main dealer), has just suffered a catastrophic "bag of spanners” breakdown, whilst doing nothing more exotic than driving to the shops....

After considerable to-ing and fro-ing this morning the dealer has now admitted that my new Mondeo was mis-ordered by them. They now fully accept the blame. I have 3 options: re-order the car, which will...

I bought a 48k mile 2002 FIAT Punto from a second-hand dealer two weeks ago for £2,200. I also bought 3-month warranty. After one week I needed to put engine coolant in. I checked the oil and it was fine....

I have owned a Jaguar XKR from new in 2004. It has been driven approximately 14,000 miles and recently (at Gatwick Jaguar) I was charged £850.00 for its 60,000-mile service. Jaguar knocked off around £100.00...

I have a question about servicing and warranties. My 18-month-old car has a three-year warranty, of which the final year is a dealer rather than manufacturer warranty. If I take the car to an independent...

I recently purchased a Ford Ranger pick-up truck from a dealer for £7k + VAT. It is a 2006 model with 44,000 miles on the clock and I am pleased with the condition, etc. However, the bill of sale states...

I note that one of your correspondents recently described his/her Honda Jazz as “a heap of unreliable junk”. Can I add my name to the list of dissatisfied owners? My 1.4 Jazz, first registered in May 2005,...

I was interested in your response to a reader suffering a Turbo trouble with a Nissan X-Trail. The turbo and intercooler on my 2005 X-Trail were replaced by our local main dealer in December 2007 at 42,000...