Most recently answered legal and consumer advice questions

I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including mechanical, electrical and multimedia.
The...

Five months ago I brought a used Mazda 6 diesel - 2010 model. When I bought the car there was 59,000 miles on the clock and it was in good condition. Two days ago as I was driving home from work when the...

I'm buying a used Citroen C4 Grand Picasso from a dealer. They have offered a three month warranty; however, given that the Consumer Rights Act 2015 covers me for six months, do these warranties actually...

I bought a brand new Ford Fiesta in 2014 - Titanium five-door, with metallic paint and front and rear parking sensors. From day one, the parking sensors drive me nuts - they go off at random when I'm driving...

I have bought a 2007 Alfa Romeo Spider for £8000. Today, after driving for the first day with the roof down, I got the following message : "Temporary roof failure" and the roof would not close fully. It...

I bought a 2008 Vauxhall Zafira from a local garage in January this year. I was aware of a couple of minor cosmetic issues but this was to be expected due to the age of the vehicle. In the seven months...

I purchased a Lexus GS 450h from a main dealer about three years ago. The wings are now going rusty and Lexus have said this is due to inconsistent paint thickness from a previous repair and is not covered...

My local Volkswagen dealer diagnosed and recommended replacing the air con condenser on my 62 plate Polo. Thinking that excessive, I accepted a quote from an air con specialist for £400 and having replaced...

I've recently purchased a two year old Mercedes-Benz SL from a local dealer. The car has 9000 miles on the clock and I have noticed corrosion on the alloy wheels. I have only had the car 10 days, what...

I took my motorhome to a Mercedes dealer to diagnose a fault light. They had it for three hours and charged £260. They told me it needed five new injectors at £2000. I did not believe them and took it...