Ask Honest John

Most recently answered consumer rights questions
I was driving my Honda Accord when the dashboard lights went out briefly. This occurred again on the same journey only they were off for a little longer. I contacted my local Honda Garage at Stratford...
Just bought Hyundai i10 from new. 33 miles on the clock and the brakes failed completely. An hour later they were working. I suspect the cold may in some way have contributed, but with the temperature...
I have just received a parking ticket from a supermarket car park. I called in on Saturday morning and left within fifteen minutes, and then visited again later the same evening. In between these visits...
I've received a Parking Charge Notice in respect of a Vauxhall Corsa with identical number plates to my car, which they claim was illegally parked in Cardiff in August. I live in Hampshire and only use...
I now know why Volkswagen Group is the world’s most profitable car company: it makes cars with cheap components that fail after 32,000 miles and then sells replacement parts at high prices for its dealers...
I purchased a used car from a reputable local dealership. One month later I noticed a loss of power and a harsh grinding sound immediately prior to pulling over. I opened the bonnet and noticed that the...
A civil parking charge notice was left on my car door window yesterday. The sign which displayed details of the parking restrictions (which I had never seen before) was mounted eight feet high on a wall,...
I bought a V-registered Peugeot 206 a week ago for my daughter from a local garage - I paid £500 cash, and now the car will not start or drive. Can I ask for my money back?
I thought you might be interested in my saga with BMW and tyre replacement. I am the owner of a BMW X3, factory fitted with runflat tyres type Pirelli P Zero 275/40 R19 101Y, purchased from BMW Park Lane...
I have just purchased a Range rover x reg after seeing the car on a 4x4 garage forecourt, there was also an add on auto trader with the car on the forecourt in front of the sign for the 4x4 specialist....