Is it normal for the rear brake hubs to corrode on our new BMW X3?

Our May 2012 UK-supplied BMW X3 has quite severe corrosion on the rear brake hubs. I contacted the local dealers' service dept, was initially ignored, then emailed them a picture yesterday. The guy rang...

Should my Mondeo's cam belt have failed after 30,828 miles?

My car is a 1997 Mondeo 1.8TD, currently with 197,000 miles on clock. I've had it from new and the performance and fuel consumption are the same as when it was new. It has been extremely reliable, and...

My deposit was not returned after I bought another car - is this legitimate?

Could you advise what justification a used car company has for keeping a deposit, please? This money (£500) was paid by me at their request to take a BMW 5 Series off sale for four days as I could not...

Dealer Liability over Holed Air con Condenser - where do I stand?

I just bought a 3-year-old Renault Modus diesel QS5 with 16,800 miles for £7995, which the independent dealer claimed was in perfect condition. The fuel economy is impressive, returning twice the MPG of...

Fault immediately found after buying used car

I've recently bought a 1.6 Honda Civic Sport only to find when driving it back from the dealership, that one of the engine emissions control systems has a malfunction which was shown by an indicator light...

Legal position with car bought at dealer but has suffered catastrophic engine failure

My Father-in-Law (a 79 yr old OAP) bought his Grandson a second hand car from a local dealer in Aug 2012 so that he could get to his University placement as he is training to be a Paramedic and is posted...

Do I need to pay these costs from an old incident?

Can you let me know what are considered to be fair storage rates for a vehicle that has been damaged in an accident? I have received a bill for an accident 3 years ago for £150 recovery costs (I drove...

Pot-hole damage - Can I claim for repair costs from local highway authority?

My son ran into a pot-hole in Leeds and damaged the suspension on his car, which will cost about £500 in repair costs. The symptoms manifested themselves immediately after the incident and the damage is...

Can I return my problem car?

I bought the car in September and I have had to have the brakes replaced. The garage replaced this at its cost four weeks after purchase as I got VOSA involved. The car seemed fine until now. It keeps...

Don't buy warranty and give up all consumer rights?

I recently purchased second hand car and the car dealer asked if I wanted to buy a warranty. I said 'no', since in the past they have rarely paid out for faults. He replied 'well we have to ask, and...