Most recently answered consumer rights questions

I just bought a 3-year-old Renault Modus diesel QS5 with 16,800 miles for £7995, which the independent dealer claimed was in perfect condition. The fuel economy is impressive, returning twice the MPG of...

I've recently bought a 1.6 Honda Civic Sport only to find when driving it back from the dealership, that one of the engine emissions control systems has a malfunction which was shown by an indicator light...

My Father-in-Law (a 79 yr old OAP) bought his Grandson a second hand car from a local dealer in Aug 2012 so that he could get to his University placement as he is training to be a Paramedic and is posted...

Can you let me know what are considered to be fair storage rates for a vehicle that has been damaged in an accident? I have received a bill for an accident 3 years ago for £150 recovery costs (I drove...

My son ran into a pot-hole in Leeds and damaged the suspension on his car, which will cost about £500 in repair costs. The symptoms manifested themselves immediately after the incident and the damage is...

I bought the car in September and I have had to have the brakes replaced. The garage replaced this at its cost four weeks after purchase as I got VOSA involved.
The car seemed fine until now. It keeps...

I recently purchased second hand car and the car dealer asked if I wanted to buy a warranty. I said 'no', since in the past they have rarely paid out for faults.
He replied 'well we have to ask, and...

I was driving my Honda Accord when the dashboard lights went out briefly. This occurred again on the same journey only they were off for a little longer. I contacted my local Honda Garage at Stratford...

Just bought Hyundai i10 from new. 33 miles on the clock and the brakes failed completely. An hour later they were working. I suspect the cold may in some way have contributed, but with the temperature...

I purchased a used car from a reputable local dealership. One month later I noticed a loss of power and a harsh grinding sound immediately prior to pulling over. I opened the bonnet and noticed that the...