I've had terrible service from a Vauxhall dealership - do I have a case to claim damages?

On 14 June I took my 2005 1-litre Vauxhall Corsa to a local Vauxhall garage, as it had developed an oil leak that needed investigating. I was told the car needed a new timing chain, breather hoses and...

I am part-exchanging my car for a Skoda Yeti. What happens if the dealer goes bust before the deal is concluded?

With retirement and a move to the Highlands coming soon, I have placed a factory order for a new Skoda Yeti Elegance 140bhp DSG, expected delivery in November/December. The dealer wants to take my 2006...

Will the remaining warranty on my Ford Ka be honoured despite a lack of service history?

I recently bought a Ford Ka, registered in March 2008, from a well known Ford dealership. I was told during the sale that there was the remainder of the Ford extended warranty still remaining on the vehicle...

Is it fair that I contribute to repairing a Vauxhall Zafira I bought a month ago?

One month ago I bought a 2007 Vauxhall Zafira and the garage gave me three months' warranty. I noticed that the gear change was a bit stiff, so I took it back for them to check. After inspection they told...

Did I buy my van as a private or trade sale?

I purchased a used van and would just like your opinion on whether it was a private or trade sale, as there is a major problem with it after just two weeks. It was advertised as a trade advert on the internet,...

Mercs and spender

I am considering a Mercedes-Benz SL350 Roadster from a MB dealer. First registered in June 2006, one lady owner (probably true) Jasper blue metallic, 20,915 miles, 3,498cc V6 Auto. It has extras: panoramic...

How can I turn off my Mercedes-Benz E-Class' service indicator?

My local garage expertly services and maintains my Mercedes-Benz E200 Kompressor estate. However, as it is not a Mercedes-Benz dealer, they cannot switch off the message that comes up saying: 'Main inspection...

Can a dealer change the agreed trade-in value of my car after signing a contract?

I've signed the paperwork to buy a new car on the basis of a very generous trade-in valuation. I think the dealer may have made an error, despite the price being agreed by the sales manager and being shown...

My Citroen Picasso's crankshaft system was fitted incorrectly - what can I do?

I got my Citroen Picasso serviced in January 2009 at a Hyundai dealer, and was told by their technicians that it needed a new crankshaft pulley and tensioner. I told them to go ahead with the work and...

Is a dealer legally compelled to provide spare parts quickly? My Citroen C4 Picasso has been waiting for six weeks.

My Citroen C4 Picasso broke down six weeks ago and I had to leave it at an approved Citroen dealer and return to Edinburgh by train. It is out of warranty by six months. Citroen are still unable to give...