Faulty gearbox

I bought a used Honda Civic with a full service history in January of this year for £7500. The car recently (whilst on holiday) developed a fault which required the vehicle to be abandoned and towed to...

Brakes

I recently had the brakes serviced on my Zafira and ended up having new discs on the front and new pads all round. £300 later and my car was far worse and frankly dangerous to drive. Returned the car...

Dealer charging for repairs that do not fix the problem

My mother in law has recently been having trouble with her turbo-diesel Corsa - it's been displaying the engine light (intermittently). Her local independent suggested the air mass sensor might be at...

Pass the BMW

My BMW 530d was purchased from Ford dealer earlier this year for £10,000. On collection of the car it was noted the incorrect tyres (non run-flats)were fitted to the front of the car, at this stage it...

Cool off...

Engine management light came on recently and I've been quoted £475 for a new cooling fan motor by the main dealer. Is this excessive, bearing in mind they can do it tomorrow and I have a long journey...

Should the dealer pay?

I bought a 2005 Saab Vector TiD (c, 43k miles) about a month (and 1,300 miles ago) from a Vauxhall Dealer, he provided a 3 month Dealership Warranty which has a single claim limit of £1,000. I have taken...

Oil changes - quality of main dealer servicing

I own a 2007 A8 3.0 TDI, which I cherish. It is main dealer serviced (variable) and I have never added a drop of additional oil. I have noticed that the dipstick indicates it is usually overfilled (ie...

Promises not delivered

My daughter bought a Focus Zetec 1.6 from a dealer in Oct 2010 with 62,000 miles for £4500. We had written on the purchase agreement that the full service history which was quoted in the advert would...

Cabin fumes

I have a Honda Accord Tourer on an 05-plate with 102k on the clock. There has been a smell of exhaust fumes in the cabin since back in December which I have dealt with by having the recirculate air function...

Waiting six months for my S-MAX

Hello, we ordered an S-MAX in September 2010 and paid a deposit in 02-10-10 at GATES of Dunmow Essex. When we ordered it we were told it would be before Christmas 2010, and we agreed on that. However...