Ask Honest John

Most recently answered insurance claims questions
Last week I was hit from behind by a driver who got out and apologised for having dodgy brakes. She would only give me a phone number and said she would call me once she got to work with all her insurance...
Last week a car drove into the back of my daughter's Fiat Cinquecento. The driver, whose details we have, stated that he would pay the cost of repairs, estimated at about £350. The driver has now decided...
My 3-week-old Ford Ka was hit from the rear at around 30mph whilst we were waiting to turn right. The car has gone to my insurer's 'approved' repairer and there is £3600 of repair work with over 40hrs...
Recently, someone drove in to the back of my car. I then phoned to claim repairs through my insurance company. Apparently they then refer all claims and car hire to an accident management company. A couple...
I recently ran into the back of the car in front. The car in front was turning right onto a main road and I was following. It was clear left and right. I did a final check and proceeded, but found the...
My parked 5-year-old Ford Galaxy was reversed into causing damage to the bumper, hatch and tow bar. The driver's insurance assessor has inspected my vehicle and is insisting the hatch is repaired. I don't...
My car was recently hit from behind and I have a feeling it will be written off. Car is a Volkswagen Polo 1998 R-reg, in very good condition before the accident. Anyone know what a good settlement price...
Our estate car was classed as a category D write-off. We have had it repaired at our own expense (two new N/S doors and the rear wheel arch repaired) and are now claiming off the third party's insurance....
My car was hit by a fork lift truck when parked. There is a nice big hole in the boot, but that's all. I am a new driver and have never been in this position before, so I went straight to my insurance...