Why doesn't my dealer's Mercedes-Benz MoT cover include replacing a suspension boot?

I'm an avid reader of your column and I'm rather upset about a recent garage experience. For the past two or three years, the Mercedes-Benz dealer at Warrington has been sending me a printed MoT reminder...

Repair failed after six months

I had a tinkling noise coming from the engine when under load. The main agent diagnosed the alternator belt tensioner and replaced it, along with the belt, for £230, which cured it. Now, just over 6 months...

Faulty Renault Scenic air con.

I have been told by a garage that my air-conditioning unit in my Scenic 2006 needs replacing (ball bearings?). I could hear noise (Whining) and the garage checked and diagnosed a fault with air-conditioning....

Why does the failure of cheap ESP modules cause serviceable vehicles to be scrapped?

My guess is that the price out of the factory for ESP modules is not much more than a few pounds. Presumably there is no real competition for replacement units because of trade restrictions and practice....

Honda fixed my faulty gearbox for free.

I have a 2003 Honda Jazz. When it was seven years old, I had reason to call at the service department of Brayley Honda, Hemel Hempstead, where the service manager drove my car about 10 yards and informed...

Is it worth fixing a 7 year old C8?

We bought our family C8 from a Citroen dealer in March 2005 with a 5 year warranty. The car has been well looked after and serviced in accordance with manufacturer's recommendations. We have learned recently...

Faulty repairs from insurer approved workshop.

On 30th April my wife had a crash in her Discovery 3 (her fault she pulled out on a 3 tn truck) and was struck at 50mph on the OSF wheel. The car suffered extensive damage and was recovered to our insurers...

Can this Mercedes-Benz B180 gearbox fault be fixed cheaply?

My son has owned a 2006 Mercedes-Benz B180 diesel automatic from new, now showing 80,000 miles. A fault has developed where the car will not change gear and the dashboard message refers the car to a workshop...

Incorrect warranty repair?

The head gasket was renewed on my 2010 Peugeot 207 under manufacturer warranty. The failure resulted in oil leaking into the coolant system. The coolant system was not flushed and now there is still oil...

Why has Volkswagen acted so insensitively over a transmission failure in our Golf Estate?

I have just come across some emails concerning problems with DSG transmissions. We have a Volkswagen Golf Estate 2.0TDi DSG. It is just over three years old and therefore out of warranty, in spite of doing...