Most recently answered consumer rights questions
A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered to my friend. We chased the DVLA when the V5C didn't...
I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...
I recently had an oil filter change on my 2007 Mercedes-Benz 300SL. The EGR light has come on. I've checked the oil level, which is very high (about 1cm over maximum), and suspect that the catalytic conveter...
Can a HPI car bought brand new be rejected on grounds of unsatisfactory quality alone or does it have to be unsatisfactory quality and not fit for purpose? I have an independent vehicle examiner's report...
I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick the vehicle up the first thing the dealer did was...
Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?
I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no record of this, can I cancel my agreement?
My new car was due to be delivered today. I received a call yesterday afternoon to say that it would not be delivered as it was damaged by the car valeter. I don't know the extent of the damage. It is...
I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...
My 2011 Hyundai Santa Fe, 125,000 miles, recently suffered catastrophic engine failure. Around 18 months ago, a new engine was fitted under guarantee. The cost of a replacement engine is higher than the...
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