Is there a known issue with the Ford servicing schedule of cam belts?

My 2013 Ford Fiesta 125 Ecoboost has a failed cambelt. Ford recommend changing at 150,000 miles, but mine failed at 108,000 and it has a full service history from new. I've been told by Ford that it's...

Can I legal action be taken against a dealer who registered a new car to someone else first?

A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered to my friend. We chased the DVLA when the V5C didn't...

A dealer supplied me with a faulty clutch replacement - should I be able to seek immediate compensation?

I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...

How do I proceed against a garage that overfilled my car with oil during a filter change?

I recently had an oil filter change on my 2007 Mercedes-Benz 300SL. The EGR light has come on. I've checked the oil level, which is very high (about 1cm over maximum), and suspect that the catalytic conveter...

Can I reject an unsatisfactory vehicle after six months?

Can a HPI car bought brand new be rejected on grounds of unsatisfactory quality alone or does it have to be unsatisfactory quality and not fit for purpose? I have an independent vehicle examiner's report...

Can I reject a car advertised with full service history because the seller will not provide me with the service book?

I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick the vehicle up the first thing the dealer did was...

Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?

Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?

Can I cancel the order of my new car based on its undisclosed accident history?

I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no record of this, can I cancel my agreement?

My new car was damaged and repaired before delivery - can I reject it?

My new car was due to be delivered today. I received a call yesterday afternoon to say that it would not be delivered as it was damaged by the car valeter. I don't know the extent of the damage. It is...

How do I claim against a dealer who is liable for a tyre puncture on my Honda Jazz?

I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...