Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...

What is a reasonable fair use deducton when rejecting a used car?

I am in the process of rejecting a faulty used car. I purchased it six weeks ago from a dealership but my local garage has identified £2,000 worth of problems that are linked to corrosion. The dealer...

Problems with approved used car, should the dealer handle the repair?

I purchased a used 67 plate SsangYong Turismo from a main dealer under their 'approved used' scheme. I also purchased their own extended warranty which is on top of the three month one they offer. This...

Gearbox problem which is being repaired, can we still reject the car?

After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The dealership told us to find a garage to repair which...

Can I reject a used car for a poor repair?

We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper which they promised to fix before we picked the...

2018 BMW 220d Gran Tourer drivetrain problems - what are my rights?

I purchased a 2018 BMW 220d Gran Tourer 15 months ago with a 12-month warranty. During month 11 a problem arose with engine management light appearing and a message stating 'drivetrain problems you may...

Can I reject a car with cosmetic damage?

Just over three week after buying a car I found a mark on the roof about the size a 2p coin caused by prolonged contact with bird lime. I did not see this at time of purchase (did not check roof) and in...

Motor trader has sold me a mapped car - what are my rights?

I part-exchanged my car two months ago for a 2019 BMW M140i from a trader. Within weeks of owning the car, I discovered it had been engine mapped. The trader acknowledged my complaint but said he needed...

My car is older than advertised - can I reject it?

I have just bought a used car from an Audi dealership. At the time, I believed it to be eight months old; however, on inspection of the paperwork, I have now discovered that the car had actually been manufactured...

Volkswagen Up GTI spec issue - can I make a claim?

I recently purchased a new Volkswagen Up GTI based on the spec shown on the VW UK website. One of the 'key features', above the other Up models, is 'interior ambient lighting and surround lighting' which...