My brand new Skoda has a gearbox issue, should I reject it?

We picked up our Skoda Octavia iV estate 3 weeks ago (after an eighteen month wait) and it looks like it has a gear box problem - it’s gone back to the dealership today and we’re awaiting full diagnostics....

Can I reject a car that does not have a full service history as advertised?

I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was due to depart on a holiday - using the new car. Everything...

My son's new car has developed problems already, what are my rights?

Hello HJ, my son purchased a 2020 Peugeot 208 GT Line from a local non-franchised dealer. The vehicle was registered on 13 August 2020 and has done around 12800 miles. It was sold with a new MOT and fresh...

I bought a used car which I have now discovered has over 20 MoT advisories, can I reject it?

I purchased a car on Friday and was assured that it had good history. The car only cost £1750 but when i got home i felt the need to do some searching and went on MoT checker. There where over 20 advisories...

I'm rejecting a car but the dealer is deducting £2000 for loss of value, is this fair?

I purchased a BMW X3 2019 model in Jan 2023 and it has developed issues with its brake discs. I have given the dealer four opportunities to repair but they have not been able to. I have now rejected...

Is poor range from an electric car grounds for rejection?

My wife and I wanted to replace a three year old EV. We went to a dealer and bought a brand new EV which was essentially the same as the old one. The new car was the next generation of the same car advertised...

Can I reject a used car because it has MoT advisories?

I bought a Nissan Qashqai from trade centre on HP as well as part exchange, I was told it had passed the MoT in April but did not receive the certificate. The following day I had a look and found four...

Can I reject a used car because of a faulty battery?

I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...

I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do?

I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the purchase I checked the V5 from which it is clear...

Should I reject a used car that has been awaiting repair for three weeks?

I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The dealer encouraged me to keep the car and they would...