Most recently answered consumer rights questions

I signed and drove an Audi away from a dealer on Friday. The garage now want me to go back as they have found a fault with the trade-in car. What are my rights? My car was bought as seen.

I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the leak and returned the car. Every two to four months...

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...

I'm buying a secondhand Dacia (two year old) from a private seller. He says that it has five years warranty left from an original seven. How can I check that this is true?

I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...

I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....

I've received a letter from a collection company saying I didn't attend court in a different county regarding a car I've never owned. They sent letters to my old address so I wasn't aware of this. I called...

In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...

I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into my local authorised MINI repairer they said it was...