Most recently answered consumer rights questions
My insurance company is charging me £100 for cancelling my policy even though I have paid up to date. Can they do this?
I have just taken delivery of a Mercedes-Benz GLC on 10 March 2017. I've experienced some terrible crabbing as per reviews. What is the best way to proceed?
My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay half. Should they should cover all costs? I've just...
I signed and drove an Audi away from a dealer on Friday. The garage now want me to go back as they have found a fault with the trade-in car. What are my rights? My car was bought as seen.
I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the leak and returned the car. Every two to four months...
My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...
After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...
I'm buying a secondhand Dacia (two year old) from a private seller. He says that it has five years warranty left from an original seven. How can I check that this is true?
I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...
I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....
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