Most recently answered insurance claims questions
My wife's car was hit by another vehicle reversing out of a parking bay. The impact was on the front wing and driver’s door. Our insurers had the repairs carried out and claimed the costs from the third...
If my tax had run out at the time of an accident, will my insurance claim be void if it had full a full MoT and insurance?
I had my 2003 BMW 5 Series stolen three months ago and the police have just informed me that it has been recovered. They also informed me that the car has been involved in some offences in the UK.
Can...
My friend was involved in an accident after another car hit him from behind. The driver took full responsibility and his insurance company gave him a van on lease. However, now the insurer want to take...
Recently someone crashed into my car, which was parked on a residential street while I was at work. My insurer says there should be no dispute and it was not my fault. Because I do not have comprehensive...
Someone has claimed that I rolled back into them at traffic lights but I thought they had bumped into me from behind. At the time I got out of my car and looked at both cars, I couldn't see any damage,...
I own a Mercedes-Benz CLS, which was broken into by thieves and had sports equipment stolen from the boot. The problem I have is there’s no physical evidence of a break in, which means the insurer will...
My car was damaged by another driver who immediately admitted liability. His insurers have taken on the claim but the repairs to my car cost more than they say it's worth. I've had the car from new and...
My 2013 Ford Focus was hit by another driver at 40mph. The accident wasn't my fault and damage is severe, with the insurer saying the car will cost at least £6000 to fix. I bought the car just eight months...
Our daughter accidentally hit our neighbour’s car during a parking manoeuvre. The neighbour in question witnessed the low speed ‘bump’ and claims their car is now dented. I have looked at the damage and...

