Ask Honest John

Honest John Ask Honest John » How did thieves get into my Mercedes CLS?

How did thieves get into my Mercedes CLS?

I own a Mercedes-Benz CLS, which was broken into by thieves and had sports equipment stolen from the boot. The problem I have is there’s no physical evidence of a break in, which means the insurer will not pay out. Surely the car should automatically lock itself when parked and left unattended?

Asked on 7 November 2013 by JSJ

Answered by Honest John
As far as I know you have to physically lock it. If it auto unlocks when you approach you have to leave the key somewhere to check it is not unlocked when someone else approaches.

We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.

Insurance group finder and how to save on insurance

Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.

The Good Garage Guide
Similar questions
My garage has informed me that my car will fail its MoT because the rear tailgate will not open. It's a Fiat 500. Are they correct? And if they are, what can I do?
My Vauxhall Zafira has a problem with the remote door locking function. The ignition immobiliser works fine, but the doors suffer an inconsistent fault and occasionally stop working. The key has been resynchronised...
The passenger door on my three-door 2009 Hyundai i20 cannot be opened. Is it likely to be an electrical problem, or a mechanical problem with the lock itself? An auto electrician mentioned drilling a...
Related models
Big CO2 reductions. Four-cylinder CLS 250 CDI available at last. Precisely-built interior. Retains unique style of original CLS. Comes with full LED headlights.