How did thieves get into my Mercedes CLS?

I own a Mercedes-Benz CLS, which was broken into by thieves and had sports equipment stolen from the boot. The problem I have is there’s no physical evidence of a break in, which means the insurer will not pay out. Surely the car should automatically lock itself when parked and left unattended?

Asked on 7 November 2013 by JSJ

Answered by Honest John
As far as I know you have to physically lock it. If it auto unlocks when you approach you have to leave the key somewhere to check it is not unlocked when someone else approaches.
Similar questions
I will be taking deliver of a new Ford Fiesta soon and it comes with the keyless entry. I have read a number of reports about this system being not being secure. What are the best options to secure the...
After debating about buying a soft top (and seeking your input) I have swapped my trusted Land Rover Discovery for a 2014 Range Rover Sport. I am very happy with it but I have two questions you may be...
I returned to my locked BMW 118d to find the engine still running after being parked for 7 hours. In my hurry I had not pressed the Off button. My fault of course but I checked with the dealer whether...
Related models
Big CO2 reductions. Four-cylinder CLS 250 CDI available at last. Precisely-built interior. Retains unique style of original CLS. Comes with full LED headlights.
 

Ask Honest John

Value my car