Most recently answered dealers questions
I’ve just changed from Citroen Xsara to a new Citroen C4 Picasso VTR+ HDI EGS. My neighbour informs me that this model has a turbo whereas my dealer states not. How do you find out which is correct?
The passenger side door of my Volkswagen Golf Match TDI failed to unlock, and I contacted a VW main agent who informed me that there would be an initial charge for the diagnostic check costing £60, followed...
Within a standard lube service for my wife’s Scirocco, using 4.3 litres of Castrol Edge, the cost was £90.30 (last year £57.54). For my car’s oil change, I have been quoted £91.42 (last year £40.49) for...
Your correspondent in ‘Drain on Resources’ appears to be too simplistic in his views on independent garages and his preference to franchised dealerships. I have had some very bad experiences using dealerships...
I'm about to be made redundant and I am looking to start buying and selling cars as a small business. I have little knowledge or experience of the industry, and have no idea about legalities or where to...
I run a 1996 Ford Escort Ghia 1.8i Cabriolet. It's done 73,000 miles and is in excellent condition. Recently, I took it to a local garage for its MoT. I was told my car needed new sills to pass and I was...
My neighbour, a widow, took delivery of a new petrol-engined Fabia Estate six months ago. Since delivery, the rear wiper motor would not stop working regardless of switch position. The main dealer said...
I had the wheels swopped around and it's done the trick. I'm sure the problem could have been solved 14 months ago had I been able to talk with the fitter instead of service receptionists. Many thanks,...
JB of Alton, the independent garage owner, is quite wrong in his comments. I can prove my point easily and confirm that what you wrote is right. We have local independent garages who serve the local community...
My local Renault dealership closed in Weston Super Mare so the nearest dealer is in Bristol. Will I invalidate the 5-year warranty I have with Renault if the car is serviced at a small local garage in...

