Most recently answered consumer rights questions
I bought four new Bridgestone Potenzas for my 2004 BMW Z4 around 14 months ago from a big name tire company. I've noticed both rear tires have started to develop cracks around the outer part of the tread....
I purchased a 2011 Skoda Fabia TSI with 19,119 miles on in May 2014. Today - with 31,800 miles on the clock - the DSG has died. The car is only driven about 4000 miles per year. How do I go about pursuing...
My engine needs replaced - is the garage that changed the timing belt, but not water pump, at fault?
When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped working last week, AA discovered it was the timing...
I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...
I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...
MINI are quoting me one year's extended warranty, £425 including emergency service with £100 excess. My MINI Cooper is three years old with 12,757 miles on the clock. Is it worth it?
I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition. Had it week weeks when the emissions light...
My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...
I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...

