Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

My daughter's new Skoda Citigo is faulty - what do you think we should do?

Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse gears, which is worrying. The car was purchased...

Van engine has failed after ten months of sale - is the dealer liable for repair costs?

My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the engine has blown and it will need a reconditioned...

Old cam belt caused engine failure - is the dealer liable for repair costs?

I bought an old motorhome last August and the dealer did quite a bit of work on it prior to collection. He paid for a service and cam belt change at his usual local garage. However, the cam belt tensioner...

Can someone park across my driveway and leave it all day?

Can someone just park across my driveway and leave it all day? These drivers don't always park fully across my driveway but just enough to make it difficult getting my car out of the driveway gates. If...

Who is liable for undisclosed damage to our secondhand car?

My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car was taken to our local Skoda dealer who found substantial...

New Mercedes-Benz GLC broken down three times - what should we do?

We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension failed totally and the car had to be towed away...

We unknowingly bought an ex-rental car - will this affect the resale value?

We bought a year old Lexus NX from Steven Eagell in Northampton in May. We did an HPI check on the car which had no details of previous owner and showed outstanding finance. When asked about both of these,...

Is engine failure a common issues with the Ford Focus?

My Ford Focus EcoBoost is presently at a Ford dealer for investigation and I have been informed that it requires a new engine. There's less than 25,000 miles on the clock. The water pump has failed and...

My lease car is faulty - but no one will take responsibility?

I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back to ford, in November 2016, since then I have personally...