Ask Honest John

Most recently answered consumer rights questions
I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...
I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...
I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only done 8000 miles, but they're probably seven or eight...
We saw a Volkswagen Scirocco for sale online. When we rang the mobile number, the seller said he sells his cars from his home address. I can't find any reviews or even any other cars that he might be selling....
I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...
Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse gears, which is worrying. The car was purchased...
My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the engine has blown and it will need a reconditioned...
I bought an old motorhome last August and the dealer did quite a bit of work on it prior to collection. He paid for a service and cam belt change at his usual local garage. However, the cam belt tensioner...
Can someone just park across my driveway and leave it all day? These drivers don't always park fully across my driveway but just enough to make it difficult getting my car out of the driveway gates. If...
My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car was taken to our local Skoda dealer who found substantial...