Having constant electronic issues with a new car - can I reject it?

Five months ago, my daughter purchased a new Vauxhall Astra 1.0 turbo from a Vauxhall dealer. Two weeks ago she started to have major electronic problems. The ignition stayed on though the key was out...

The aircon in my Mazda CX-3 failed and hasn't been fixed - can I reject the car?

The aircon on my Mazda CX-3 failed in February this year. The failure has finally been put down to a faulty condenser unit, which may or may not arrive soon (according to Mazda). Can I either reject the...

My Nissan Juke needs a new gearbox - how do I make the supplying dealer pay to replace it?

My 2012 Nissan Juke CVT has developed a transmission problem and requires a new gearbox costing £7000. The car has only done 28,000 miles and we bought from new. It has been serviced and maintained by...

Dealer is refusing to refund for work done on a faulty van - what are our options?

I recently purchased a used Volkswagen Transporter T5 automatic from a used car dealer. The van came with very little service history and due to its mileage (130,000) we decided to have the timing belt...

My 2011 Audi A3 is using a lot of oil - do I have any rights with the supplying dealer?

I bought a 2011 Audi A3 1.8 TFSI six months ago at 45,000 miles. I've used four litres of oil to cover 6000 miles since my purchase. This is just within the handbook tolerance but I'm concerned that oil...

Can we reject a car because the dealer lied about the service history?

My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the book did not have a garage stamp, but it was completed...

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

My nearly new car has persistent air con problems - should I reject it?

I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...

I bought a car with cracked, old tyres - should the dealer pay to replace them?

I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only done 8000 miles, but they're probably seven or eight...

Is buying from a small dealer wise?

We saw a Volkswagen Scirocco for sale online. When we rang the mobile number, the seller said he sells his cars from his home address. I can't find any reviews or even any other cars that he might be selling....