My car is at the dealer needing repairs but there's no date as to when this might happen - what can I do?

My 2016 Vauxhall Astra has been at the dealership now for nearly a month. It apparently needs a completely new engine and it's under warranty. The Vauxhall dealership say they cannot give me any timescale...

How can I take an independent dealer to court?

I bought a four-year-old Renault Twingo with 31,000 miles on the clock in December 2018 for £5000. Around 26th December it began to leak oil. I contacted the garage who booked it into their preferred garage...

We bought a car four months ago and now the alternator needs replacing - is the dealer who sold us the car liable?

My father-in-law bought a car four months ago and the alternator has gone. The garage are refusing to touch it saying it's wear and tear. Are they right

I had a black box fitted for insurance and it damaged my car - who is liable?

A black box has been fitted to my car and they have caused faulty wiring and now the airbags/seat belts are not working. The box company have offered to pay half, my insurance company have also offered...

I bought a used car that broke down after three days - am I entitled to a refund?

I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called breakdown recovery who confirmed that an injector...

My car came with mixed tyre tread patterns but the dealer refuses to change them?

I bought an approved used BMW X5 that came with directional tyre treads at the front but asymmetric at the rear, all Dunlops. The BMW owner's handbook states 'incorrect tyre combinations will interfere...

I bought a car advertised as in ‘perfect working order’ but it's faulty - what are my rights?

I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....

Electric gates damaged my but the owners of the house won't return my calls - what can I do?

After viewing a house for sale via an estate agents (but shown around by the vendor) the electric gates of the property closed on my car. The vendor agreed by text to reimburse me after showing him a quote....

My friend was sold a clocked car - can she get a full refund?

In July 2018 my friend bought a 2004 Ford Focus with 77,916 miles on the clock. The trader's website states that they check that all mileages are genuine. In November I checked the MOT records and found...

I was sold a car that turns out to be seriously damaged - what can I do?

I bought a 2006 Alfa Romeo 147 with a mileage of about 100000 in October. About a week ago my car started to make a loud noise so I took it to a garage yesterday and was told that the whole front exhaust...